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PIA Install broken

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richb
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Posts: 19425
Joined: Wed Jul 12, 2006 2:17 pm

PIA Install broken

#1

Post by richb » Fri Jul 12, 2019 8:26 pm

What a PIA. Private Internet access install from MXPI now is broken in MX 18.3.

Code: Select all

/opt/piavpn/bin/pia-client
[+0.000][json.settings][json.cpp:298][debug] Successfully read clientsettings.json
[+0.000][default][linux_env.cpp:21][info] XDG_CURRENT_DESKTOP= "XFCE"
[+0.000][default][linux_env.cpp:69][info] Detected desktop "XFCE" and RTL: false
[+0.021][default][builtin/util.cpp:197][info] Initializing crash handler
[+0.022][logger][builtin/logging.cpp:198][info] Initializing LoggerPrivate
[+0.022][logger][builtin/logging.cpp:244][info] No debug.txt found; using default filter rules
[+0.041][default][client.cpp:375][info] Changed to locale "en-US"
[+0.335][default][client.cpp:702][warning] "Unknown error code 500"
[+1.381][default][client.cpp:702][warning] "Unknown error code 500"
[+1.382][default][client.cpp:702][warning] "Unknown error code 500"
[+2.433][default][client.cpp:702][warning] "Unknown error code 500"
[+2.434][default][client.cpp:702][warning] "Unknown error code 500"
[+3.485][default][client.cpp:702][warning] "Unknown error code 500"
[+3.486][default][client.cpp:702][warning] "Unknown error code 500"
[+4.536][default][client.cpp:702][warning] "Unknown error code 500"
[+4.537][default][client.cpp:702][warning] "Unknown error code 500"
[+5.577][default][client.cpp:702][warning] "Unknown error code 500"
[+5.578][default][client.cpp:702][warning] "Unknown error code 500"
[+6.577][default][client.cpp:702][warning] "Unknown error code 500"
[+6.578][default][client.cpp:702][warning] "Unknown error code 500"
[+7.577][default][client.cpp:702][warning] "Unknown error code 500"
[+7.578][default][client.cpp:702][warning] "Unknown error code 500"
^C[+8.083][default][unixsignalhandler.cpp:79][info] Received signal 2
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Rich
SSD Production: MX 18.1
AMD A8 7600 FM2+ CPU R7 Graphics, 16 GIG Mem. Three Samsung EVO SSD's 250 GB, 350 GB HD

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fehlix
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Posts: 4862
Joined: Wed Apr 11, 2018 5:09 pm

Re: PIA Install broken

#2

Post by fehlix » Fri Jul 12, 2019 9:47 pm

Have you updated to the latest mx-packageinstaller-pkglist.
Seem to work here ..

Code: Select all

 /opt/piavpn/bin/pia-client
[+0.000][json.settings][json.cpp:298][debug] Successfully read clientsettings.json
[+0.000][default][linux_env.cpp:21][info] XDG_CURRENT_DESKTOP= "XFCE"
[+0.000][default][linux_env.cpp:69][info] Detected desktop "XFCE" and RTL: false
[+0.026][default][builtin/util.cpp:197][info] Initializing crash handler
[+0.027][logger][builtin/logging.cpp:198][info] Initializing LoggerPrivate
[+0.027][logger][builtin/logging.cpp:244][info] No debug.txt found; using default filter rules
[+0.037][default][client.cpp:375][info] Changed to locale "en-US"
[+0.264][qml][qrc:/components/dashboard/ChangelogWindow.qml:27][info] Changelog height: 41
[+0.923][qml][qrc:/components/dashboard/ChangelogWindow.qml:27][info] Changelog height: 3187
[+1.058][NativeTrayQt][nativetrayqt.cpp:427][info] guess tray icon QRect(41,899 1x1) with screen QRect(0,0 1600x900) and work area QRect(41,0 1559x900)
[+1.065][linuxscaler][linux_scaler.cpp:224][info] Scale factors:
[+1.065][linuxscaler][linux_scaler.cpp:225][info]  - PIA: 0
[+1.065][linuxscaler][linux_scaler.cpp:226][info]  - gsettings: 0
[+1.065][linuxscaler][linux_scaler.cpp:227][info]  - Qt: 0
[+1.065][linuxscaler][linux_scaler.cpp:228][info]  - Qt(screen): 0
[+1.065][linuxscaler][linux_scaler.cpp:229][info]  - Xft.dpi: 0
[+1.463][default][window.cpp:346][info] window "Connect" focus false -> true
[+6.719][default][window.cpp:346][info] window "Connect" focus true -> false
[+3:49.331][NativeTrayQt][nativetrayqt.cpp:427][info] guess tray icon QRect(41,899 1x1) with screen QRect(0,0 1600x900) and work area QRect(41,0 1559x900)
[+3:49.333][default][window.cpp:346][info] window "Connect" focus false -> true
[+3:53.803][default][window.cpp:346][info] window "Connect" focus true -> false
[+3:55.132][default][window.cpp:346][info] window "Connect" focus false -> true
Gigabyte Z77M-D3H, Intel Xeon E3-1240 V2 (Quad core), 32GB RAM,
GeForce GTX 770, Samsung SSD 850 EVO 500GB, Seagate Barracuda 4TB

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richb
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Posts: 19425
Joined: Wed Jul 12, 2006 2:17 pm

Re: PIA Install broken

#3

Post by richb » Fri Jul 12, 2019 10:03 pm

I did this upgrade.

Code: Select all

2019-07-11  06:50:25  upgrade  mx-packageinstaller-pkglist                all    19.05.04                          19.05.05
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SSD Production: MX 18.1
AMD A8 7600 FM2+ CPU R7 Graphics, 16 GIG Mem. Three Samsung EVO SSD's 250 GB, 350 GB HD

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fehlix
Developer
Posts: 4862
Joined: Wed Apr 11, 2018 5:09 pm

Re: PIA Install broken

#4

Post by fehlix » Fri Jul 12, 2019 10:15 pm

richb wrote:
Fri Jul 12, 2019 10:03 pm
I did this upgrade.

Code: Select all

2019-07-11  06:50:25  upgrade  mx-packageinstaller-pkglist                all    19.05.04                          19.05.05
That's the correct one.
Was the reinsatllation also successfull, like shown when the installer run:

Code: Select all

 [ OK ] downloaded 'pia-linux-1.3.2-02865.run'
Verify downloaded installer with SHA256-Checksum
/tmp/pia-linux.run: OK
=================================
Private Internet Access Installer
=================================

✔ Copied PIA files
✔ Allow non-root /opt/piavpn/bin/pia-hnsd to bind to privileged ports
✔ Created var folder
✔ Installed icon
✔ Created desktop entry
✔ Created piavpn sysvinit service
✔ Created piavpn systemd service
DONE!
Gigabyte Z77M-D3H, Intel Xeon E3-1240 V2 (Quad core), 32GB RAM,
GeForce GTX 770, Samsung SSD 850 EVO 500GB, Seagate Barracuda 4TB

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richb
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Posts: 19425
Joined: Wed Jul 12, 2006 2:17 pm

Re: PIA Install broken

#5

Post by richb » Fri Jul 12, 2019 10:50 pm

No All that showed at the end is. The sysvinit service was not created.


✔ Added group piavpn
✔ Added piashnsd
✔ Created piavpn systemd service
DONE!

Getting late here and a long day. Will pick up tomorrow if you are so inclined to continue.No rush. I really do not need to use it. Just want to make sure others installing do not have a problem. Thanks for your efforts.
Forum Rules
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Rich
SSD Production: MX 18.1
AMD A8 7600 FM2+ CPU R7 Graphics, 16 GIG Mem. Three Samsung EVO SSD's 250 GB, 350 GB HD

User avatar
fehlix
Developer
Posts: 4862
Joined: Wed Apr 11, 2018 5:09 pm

Re: PIA Install broken

#6

Post by fehlix » Sat Jul 13, 2019 6:22 am

richb wrote:
Fri Jul 12, 2019 10:50 pm
No All that showed at the end is. The sysvinit service was not created.


✔ Added group piavpn
✔ Added piashnsd
✔ Created piavpn systemd service
DONE!

Getting late here and a long day. Will pick up tomorrow if you are so inclined to continue.No rush. I really do not need to use it. Just want to make sure others installing do not have a problem. Thanks for your efforts.
The part with the "✔" in front is from pia's own installer, except the last line "✔ Created piavpn systemd service", which
I added to verify that this service is also enabled.

perhaps run those three steps uninstall and install, and again reinstall.
and show a bit more from the console-log something like starting from "Preparing to unpack ..."
for all three steps.

Code: Select all

Preparing to unpack .../piavpn-downloader-installer_19.07.01_amd64.deb ...
Unpacking piavpn-downloader-installer (19.07.01) ...
Setting up piavpn-downloader-installer (19.07.01) ...
Downloading Private Internet Access for Linux 64bit : pia-linux-1.3.2-02865.run
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed

  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
  2 43.5M    2 1270k    0     0  3354k      0  0:00:13 --:--:--  0:00:13 3351k
 16 43.5M   16 7462k    0     0  5411k      0  0:00:08  0:00:01  0:00:07 5411k
 30 43.5M   30 13.3M    0     0  5746k      0  0:00:07  0:00:02  0:00:05 5746k
 44 43.5M   44 19.4M    0     0  5880k      0  0:00:07  0:00:03  0:00:04 5879k
 58 43.5M   58 25.4M    0     0  5953k      0  0:00:07  0:00:04  0:00:03 5953k
 72 43.5M   72 31.5M    0     0  5998k      0  0:00:07  0:00:05  0:00:02 6198k
 86 43.5M   86 37.5M    0     0  6031k      0  0:00:07  0:00:06  0:00:01 6201k
100 43.5M  100 43.5M    0     0  6054k      0  0:00:07  0:00:07 --:--:-- 6202k
[ OK ] downloaded 'pia-linux-1.3.2-02865.run'
Verify downloaded installer with SHA256-Checksum
/tmp/pia-linux.run: OK
[ OK ] Checksum verfified

Installing PIAVPN ...
Creating directory /tmp/pia-linux.extract
Verifying archive integrity... MD5 checksums are OK. All good.
Uncompressing Private Internet Access

=================================
Private Internet Access Installer
=================================

✔ Added group piavpn
✔ Added group piahnsd
✔ Copied PIA files
✔ Allow non-root /opt/piavpn/bin/pia-hnsd to bind to privileged ports
✔ Created var folder
✔ Installed icon
✔ Created desktop entry
✔ Created piavpn sysvinit service
✔ Created piavpn systemd service
DONE!
In case something is blocking the install which is not shown in the log, reboot might often provide a clear start point. ... :snail:
Gigabyte Z77M-D3H, Intel Xeon E3-1240 V2 (Quad core), 32GB RAM,
GeForce GTX 770, Samsung SSD 850 EVO 500GB, Seagate Barracuda 4TB

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richb
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Joined: Wed Jul 12, 2006 2:17 pm

Re: PIA Install broken

#7

Post by richb » Sat Jul 13, 2019 6:42 am

I will give it a try. I tried to show the full install but a popup blocks it for a password prompt and cannot scroll, clearing the password kills the previous data. MXPI log does not show the whole install data.
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Rich
SSD Production: MX 18.1
AMD A8 7600 FM2+ CPU R7 Graphics, 16 GIG Mem. Three Samsung EVO SSD's 250 GB, 350 GB HD

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fehlix
Developer
Posts: 4862
Joined: Wed Apr 11, 2018 5:09 pm

Re: PIA Install broken

#8

Post by fehlix » Sat Jul 13, 2019 6:53 am

richb wrote:
Sat Jul 13, 2019 6:42 am
MXPI log does not show the whole install data.
That's interesting, the console output log ( that's the tab on the above-right "Console output") shall hold the same what you have seen on the screen.
Gigabyte Z77M-D3H, Intel Xeon E3-1240 V2 (Quad core), 32GB RAM,
GeForce GTX 770, Samsung SSD 850 EVO 500GB, Seagate Barracuda 4TB

User avatar
richb
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Posts: 19425
Joined: Wed Jul 12, 2006 2:17 pm

Re: PIA Install broken

#9

Post by richb » Sat Jul 13, 2019 7:07 am

Getting weirder.

Code: Select all

It will not uninstall.
Reading package lists...
Building dependency tree...
Reading state information...
The following packages were automatically installed and are no longer required:
  baloo-kf5 libgtk2-ex-simple-list-perl libquazip1 libsane-perl
  linux-compiler-gcc-6-x86 linux-headers-4.13.0-1-common linux-kbuild-4.13
Use 'apt autoremove' to remove them.
The following packages will be REMOVED:
  piavpn-downloader-installer
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
After this operation, 61.4 kB disk space will be freed.
Do you want to continue? [Y/n] (Reading database ... 
(Reading database ... 5%
(Reading database ... 10%
(Reading database ... 15%
(Reading database ... 20%
(Reading database ... 25%
(Reading database ... 30%
(Reading database ... 35%
(Reading database ... 40%
(Reading database ... 45%
(Reading database ... 50%
(Reading database ... 55%
(Reading database ... 60%
(Reading database ... 65%
(Reading database ... 70%
(Reading database ... 75%
(Reading database ... 80%
(Reading database ... 85%
(Reading database ... 90%
(Reading database ... 95%
(Reading database ... 100%
(Reading database ... 435215 files and directories currently installed.)
Removing piavpn-downloader-installer (19.07.01) ...
dpkg: error processing package piavpn-downloader-installer (--remove):
 subprocess installed pre-removal script returned error exit status 1
Errors were encountered while processing:
 piavpn-downloader-installer
If I ignore that and reinstall the same occurs as in post #5.
That's interesting, the console output log ( that's the tab on the above-right "Console output") shall hold the same what you have seen on the screen.
I do not see that tab anywhere.
What I did not mention as it has not caused a problem in the past is that I do have KDE standard installed. Of course I am running this from XFCE not KDE. Before the normal password prompt a kss(something) hash password prompt pops up. If I use that it errors . Closing that the normal password prompt shows and the process continues but the delete does not occur as before.
Perhaps I nee to delete the KDE stuff.
This is getting convoluted perhaps with the other stuff the system has installed. But as I indicated, with the same setup before there were no issues.

EDIT: Even with that uninstall error PIA is nowhere to be found on the system. And greyed out in mXPI.
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Rich
SSD Production: MX 18.1
AMD A8 7600 FM2+ CPU R7 Graphics, 16 GIG Mem. Three Samsung EVO SSD's 250 GB, 350 GB HD

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richb
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Posts: 19425
Joined: Wed Jul 12, 2006 2:17 pm

Re: PIA Install broken

#10

Post by richb » Sat Jul 13, 2019 7:29 am

Got it installed by running it all from terminal not MXPI.

Code: Select all

sh install_piavpn.sh  
[sudo] password for richard: 
Downloading Private Internet Access for Linux 64bit : pia-linux-1.3.2-02865.run
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 43.5M  100 43.5M    0     0  11.7M      0  0:00:03  0:00:03 --:--:-- 11.7M
[ OK ] downloaded 'pia-linux-1.3.2-02865.run'
Verify downloaded installer with SHA256-Checksum
/tmp/pia-linux.run: OK
[ OK ] Checksum verfified

Installing PIAVPN ...
Creating directory /tmp/pia-linux.extract
 MD5 checksums are OK.Verifying archive integrity... All good.
Uncompressing Private Internet Access

=================================
Private Internet Access Installer
=================================

✔ Added group piavpn
✔ Added group piahnsd
✔ Copied PIA files
✔ Allow non-root /opt/piavpn/bin/pia-hnsd to bind to privileged ports
✔ Created var folder
✔ Installed icon
✔ Created desktop entry
✔ Created piavpn sysvinit service
install_piavpn.sh: 90: install_piavpn.sh: Syntax error: "(" unexpected
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Guide - How to Ask for Help

Rich
SSD Production: MX 18.1
AMD A8 7600 FM2+ CPU R7 Graphics, 16 GIG Mem. Three Samsung EVO SSD's 250 GB, 350 GB HD

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