Thunderbird acting WEIRD

[grasshopper]

I don't recall any recent updates of Thunderbird but it's not acting like it ever has before and I've used it for a very long time.

When I opened it up..it says it has to download 100% of all the inbox headers..but this was already done long time ago, it is like it "forgot" this.. but the messages are still there..and it won't actually "update" it just sits there.

THEN When I go to open any folder it says "deleting messages'... WTF?! I never told it to delete anything and now it is trying to do it automatically... NEVER EVER before, been using thunderbird since it came out.

Any clues? Did malware make it into the repos?

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System:    Host: <filter> Kernel: 4.19.0-18-amd64 x86_64 bits: 64 compiler: gcc v: 8.3.0 
           parameters: BOOT_IMAGE=/boot/vmlinuz-4.19.0-18-amd64 
           root=UUID=<filter> ro quiet splash 
           Desktop: Xfce 4.14.2 tk: Gtk 3.24.5 info: xfce4-panel wm: xfwm4 dm: LightDM 1.26.0 
           Distro: MX-19.4_x64 patito feo March 31  2021 base: Debian GNU/Linux 10 (buster) 
Machine:   Type: Laptop System: GIGABYTE product: AERO 15WV8 v: N/A serial: <filter> Chassis: 
           type: 10 v: y.y serial: <filter> 
           Mobo: GIGABYTE model: AERO 15WV8 serial: <filter> UEFI: American Megatrends v: FB08 
           date: 09/14/2018 
Battery:   ID-1: BAT1 charge: 94.2 Wh condition: 94.2/94.2 Wh (100%) volts: 16.7/15.2 
           model: GIGABYTE Aero 15 type: Li-ion serial: <filter> status: Full 
CPU:       Topology: 6-Core model: Intel Core i7-8750H bits: 64 type: MT MCP arch: Kaby Lake 
           family: 6 model-id: 9E (158) stepping: A (10) microcode: EA L2 cache: 9216 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 52992 
           Speed: 800 MHz min/max: 800/4100 MHz Core speeds (MHz): 1: 800 2: 800 3: 801 4: 800 
           5: 800 6: 800 7: 800 8: 801 9: 800 10: 800 11: 800 12: 800 
           Vulnerabilities: Type: itlb_multihit status: KVM: Split huge pages 
           Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
           Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
           Type: meltdown mitigation: PTI 
           Type: spec_store_bypass 
           mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, 
           STIBP: conditional, RSB filling 
           Type: srbds mitigation: Microcode 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: Intel UHD Graphics 630 vendor: Gigabyte driver: i915 v: kernel 
           bus ID: 00:02.0 chip ID: 8086:3e9b 
           Device-2: NVIDIA GP106M [GeForce GTX 1060] vendor: Gigabyte driver: nvidia 
           v: 455.45.01 bus ID: 01:00.0 chip ID: 10de:1c20 
           Display: x11 server: X.Org 1.20.4 driver: modesetting 
           unloaded: fbdev,nouveau,nvidia,vesa alternate: nv resolution: 1920x1080~144Hz 
           OpenGL: renderer: Mesa DRI Intel UHD Graphics 630 (Coffeelake 3x8 GT2) 
           v: 4.5 Mesa 18.3.6 compat-v: 3.0 direct render: Yes 
Audio:     Device-1: Intel Cannon Lake PCH cAVS vendor: Gigabyte driver: snd_hda_intel v: kernel 
           bus ID: 00:1f.3 chip ID: 8086:a348 
           Device-2: NVIDIA GP106 High Definition Audio driver: snd_hda_intel v: kernel 
           bus ID: 01:00.1 chip ID: 10de:10f1 
           Sound Server: ALSA v: k4.19.0-18-amd64 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Gigabyte 
           driver: r8169 v: kernel port: 3000 bus ID: 02:00.0 chip ID: 10ec:8168 
           IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
           Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: 3000 
           bus ID: 03:00.0 chip ID: 8086:24fd 
           IF: wlan0 state: down mac: <filter> 
Drives:    Local Storage: total: 489.05 GiB used: 91.47 GiB (18.7%) 
           ID-1: /dev/sda vendor: Crucial model: CT525MX300SSD4 size: 489.05 GiB block size: 
           physical: 512 B logical: 512 B speed: 6.0 Gb/s serial: <filter> rev: R060 scheme: GPT 
Partition: ID-1: / raw size: 116.32 GiB size: 114.00 GiB (98.00%) used: 91.45 GiB (80.2%) 
           fs: ext4 dev: /dev/sda5 
           ID-2: swap-1 size: 33.96 GiB used: 0 KiB (0.0%) fs: swap swappiness: 15 (default 60) 
           cache pressure: 100 (default) dev: /dev/sda6 
Sensors:   System Temperatures: cpu: 47.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 
           1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ buster main
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian buster-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian buster main contrib non-free
           2: deb http://deb.debian.org/debian-security buster/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
           1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://la.mxrepo.com/mx/repo/ buster main non-free
           Active apt repos in: /etc/apt/sources.list.d/steam.list 
           1: deb [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
           2: deb-src [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
           No active apt repos in: /etc/apt/sources.list.d/various.list 
           Active apt repos in: /etc/apt/sources.list.d/vivaldi.list 
           1: deb [arch=amd64] https://repo.vivaldi.com/stable/deb/ stable main
Info:      Processes: 258 Uptime: 24m Memory: 15.53 GiB used: 1.07 GiB (6.9%) Init: SysVinit 
           v: 2.93 runlevel: 5 default: 5 Compilers: gcc: 8.3.0 alt: 8 Shell: quick-system-in 
           running in: quick-system-in inxi: 3.0.36 

[SwampRabbit]

Thanks for providing your Quick System Info.

Have you been keeping the system updated?

Installed anything recently that we wouldn't be able to tell from your QSI?

What version of Thunderbird do you have installed?

Have to ask... well because. Have you opened any emails and attachments that you maybe shouldn't have?

Any clues? Did malware make it into the repos?

the chances of that are less than catching COVID in outer space

[dolphin_oracle]

if you email is also accessible via web interface, you might want to check to see if anything is going on server side.

[grasshopper]

I should check server side, will do. slow cust. serve.

I keep it updated as the updates appear, I don't recall anything that looked like it should interfere..i cannot recall any specific update correlation to the issue itself, my memory does not serve me there. I have installed a bunch of browsers recently from mx package installer..almost all of them. But only browsers. Thunderbird version 68.12.0 (64-bit)

Also, though I doubt it's related but thought I should mention it, If I run Steam..everything works fine but then I cannot shut down the desktop normally, it just hangs and then gives me an error if I try to shutdown again. Opening another terminal and halt'ing/init'ing works to shut it down normally but am forced to do that that. I assumed this would work itself out in another update so never mentioned it here..but again, thought I should mention it.

[SwampRabbit]

Also, though I doubt it's related but thought I should mention it, If I run Steam..everything works fine but then I cannot shut down the desktop normally, it just hangs and then gives me an error if I try to shutdown again. Opening another terminal and halt'ing/init'ing works to shut it down normally but am forced to do that that. I assumed this would work itself out in another update so never mentioned it here..but again, thought I should mention it.

You have a thread for this already here viewtopic.php?p=669127#p669127 which has sat for a week now.

[markol]

@grasshopper check account settings -> Synchronization & Storage if radio button is set to Don't delete any messages
I could swear that this default setting changed. I learned this the hard way on my kid's computer after reinstall (but it's still set to Don't delete on my computer)

[grasshopper]

Also, though I doubt it's related but thought I should mention it, If I run Steam..everything works fine but then I cannot shut down the desktop normally, it just hangs and then gives me an error if I try to shutdown again. Opening another terminal and halt'ing/init'ing works to shut it down normally but am forced to do that that. I assumed this would work itself out in another update so never mentioned it here..but again, thought I should mention it.

You have a thread for this already here viewtopic.php?p=669127#p669127 which has sat for a week now.

Yup. Wonder if it's related.

[SwampRabbit]

Also, though I doubt it's related but thought I should mention it, If I run Steam..everything works fine but then I cannot shut down the desktop normally, it just hangs and then gives me an error if I try to shutdown again. Opening another terminal and halt'ing/init'ing works to shut it down normally but am forced to do that that. I assumed this would work itself out in another update so never mentioned it here..but again, thought I should mention it.

You have a thread for this already here viewtopic.php?p=669127#p669127 which has sat for a week now.

Yup. Wonder if it's related.

probably not directly, Steam is most likely not affecting shutting down or Thunderbird, and Thunderbird is most likely not affecting Steam or shutting down.

this thread needs to stick to your Thunderbird issue

your drive is getting kinda filled, its not that bad yet, but you should look at maybe running MX Cleanup or other things

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Partition: ID-1: / raw size: 116.32 GiB size: 114.00 GiB (98.00%) used: 91.45 GiB (80.2%)

in order to troubleshoot more info is needed, things like:
- number of email accounts, RSS feeds, etc that its being used we - we don't need to know them just need to know if you have just a few or like dozens
- are you using a lot of extensions? any specific ones that could be causing issues?
- have you changed or done anything within Thunderbird that could cause this?
- have you checked to see if your email providers have changed anything on their end?

you should probably run Thunderbird from a terminal as that could provide some info, but I found two examples quick of some options to use as well


Starts Thunderbird in safe mode, i.e. disabling all extensions and showing a bit more debugging messages.

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thunderbird --safe-mode

Starts Thunderbird in safe mode, i.e. disabling all extensions and showing a bit more debugging messages.

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thunderbird --g

Someone may ask for specific configuration info, Thunderbird has some under Help > Troubleshooting info (this info doesn't really have sensitive stuff in it) but it shows things like modified preferences. But before any of that, please answer the above, and try to run Thunderbird from a terminal.

[davidy]

Firefox just had some weird problem concerning http3 and supposedly the solution was to disable it. I don't use firefox directly but I do use palemoon via librewolf and also waterfox. Http3 was enabled, and still is on both. I was on the net last night/yesterday and saw zero issues. This morning however I started getting some strange issues with my network itself cutting out and in repeatedly, incl. ridiculously slow speeds both local and abroad. I just updated the firmware on my routers and thought it was that but I'm not sure it was at all.
Firefox has a "mitmdetection.services.mozilla.com" url it connects to constantly as well as "push.services.mozilla.com". Also there is one other I blocked as well: "detectportal.firefox.com". I also started blocking "detectportal.palemoon.org" which Basilisk uses. All of these except for 'maybe' the push services one are used for data collection/telemetry, which btw is/was part of the problem with the http3 nonsense as firefox is big into telemetry. Plus they have the new VPN service as well which I'd rather not fiddle with at this point. Firefox has become a bloated affair IMO and because of this all their services, so to speak, are flaky. Thunderbird which is part of the mozilla suite is in the same boat unfortunately.
I mean a headline with people complaining about their browser not working is obviously a mozilla issue I would seek to avoid at all costs. detectportal and push service is totally unnecessary, at least for me. At one point I assumed I had to allow it to connect to the portals in order for the dern things to work. Now I know better.

[SwampRabbit]

@davidy none of that has any relation to the OPs issue.

If the OP is going to fix their actual issue, they need to provide the requested info and attempt to identify the cause, anything else just confuses things.