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Member rejected

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chrispop99
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Posts: 2257
Joined: Tue Jan 27, 2009 3:07 pm

Member rejected

#1 Post by chrispop99 » Wed Jun 13, 2018 1:55 pm

I persuaded a gentleman by the name of Terry Love to register in order that he might make a package request. His request was intercepted as spam. Can anyone help him, please?

Chris
Test machines:
32-bit non-PAE - Thinkpad T41, 1.6GHz Pentium M, 1GB RAM.
32-bit PAE - DELL Latitude D610, 1.73GHz Pentium M, 2GB RAM.
64-bit - Lenovo T61, 2GHz Core 2 Duo, 2GB RAM
64-bit - Gigabyte Z77P-D3, Intel i3-3220, GeForce 8400 GS, 4GB PC3-12800.

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Eadwine Rose
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Joined: Wed Jul 12, 2006 2:10 am

Re: Member rejected

#2 Post by Eadwine Rose » Wed Jun 13, 2018 2:04 pm

Richb knows what to do, he's dealt with things like this before.
MX-17.1_x64 Horizon 14-3-2018 * 4.15.0-1-amd64 ext4 Xfce 4.12.3 * AMD Asus M4A785TD-V EVO AM3 * ASUS GF GT640-1GD5-L NVIDIA 384.111 * AMD Proc. Athl II X4 635, sAM3 * HDA ATI SB VT1708S An * 2x4Gb DDR3 1600 Kingst * 22" Samsung SyncM P2250 * HP F2280

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chrispop99
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Re: Member rejected

#3 Post by chrispop99 » Wed Jun 13, 2018 2:06 pm

Thank you.

Chris
Test machines:
32-bit non-PAE - Thinkpad T41, 1.6GHz Pentium M, 1GB RAM.
32-bit PAE - DELL Latitude D610, 1.73GHz Pentium M, 2GB RAM.
64-bit - Lenovo T61, 2GHz Core 2 Duo, 2GB RAM
64-bit - Gigabyte Z77P-D3, Intel i3-3220, GeForce 8400 GS, 4GB PC3-12800.

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richb
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Joined: Wed Jul 12, 2006 2:17 pm

Re: Member rejected

#4 Post by richb » Wed Jun 13, 2018 2:07 pm

I just checked my email and have one from him. I can register him and will inform him of a temporary password.
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Guide - How to Ask for Help

Rich
SSD Production: MX 17.1
AMD A8 7600 FM2+ CPU R7 Graphics, 16 GIG Mem. Three Samsung EVO SSD's 250 GB, 350 GB HD

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chrispop99
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Posts: 2257
Joined: Tue Jan 27, 2009 3:07 pm

Re: Member rejected

#5 Post by chrispop99 » Wed Jun 13, 2018 2:13 pm

Many thanks Rich.

Chris
Test machines:
32-bit non-PAE - Thinkpad T41, 1.6GHz Pentium M, 1GB RAM.
32-bit PAE - DELL Latitude D610, 1.73GHz Pentium M, 2GB RAM.
64-bit - Lenovo T61, 2GHz Core 2 Duo, 2GB RAM
64-bit - Gigabyte Z77P-D3, Intel i3-3220, GeForce 8400 GS, 4GB PC3-12800.

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Adrian
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Re: Member rejected

#6 Post by Adrian » Wed Jun 13, 2018 2:22 pm

Do we have an idea how many false positive do we get when people try to register on the forum, is this a more general problem?

turtlebay777
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Re: Member rejected

#7 Post by turtlebay777 » Wed Jun 13, 2018 2:31 pm

Well I tried signing in from a different computer I'd just set up with MX 17 yesterday and it kept rejecting my name and password. Bloody annoying especially when you are demonstrating it to a client and the system refuses! Makes all the hard work of pushing MX as a good system, worthless.

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richb
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Joined: Wed Jul 12, 2006 2:17 pm

Re: Member rejected

#8 Post by richb » Wed Jun 13, 2018 2:34 pm

We get about 2 or 3 per month. In Many cases they are because a VPN is being used and happens to fall on an IP that is listed on the spam check site we use.

@turtlebay777, There may be other reasons why your username and/or password were rejected. Did a message specifically referencing rejection because you were identified as a spammer?
Forum Rules
Guide - How to Ask for Help

Rich
SSD Production: MX 17.1
AMD A8 7600 FM2+ CPU R7 Graphics, 16 GIG Mem. Three Samsung EVO SSD's 250 GB, 350 GB HD

turtlebay777
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Re: Member rejected

#9 Post by turtlebay777 » Wed Jun 13, 2018 3:19 pm

richb wrote:
Wed Jun 13, 2018 2:34 pm


@turtlebay777, There may be other reasons why your username and/or password were rejected. Did a message specifically referencing rejection because you were identified as a spammer?
@Rich, no it just kept saying something about user name not recognised in red text.

Just now I cleared all cookies and signed back in here on my normal 'puter and it worked like clockwork.

(Now there's a niche market, a clockwork computer!)

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Adrian
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Re: Member rejected

#10 Post by Adrian » Wed Jun 13, 2018 3:25 pm

@Rich, no it just kept saying something about user name not recognised in red text.
Who knows, maybe you put a blank space before the name (or after) I've seen that happening often enough to not trust even myself if I see this kind of message. In any case it doesn't sound like another false positive spam detection.

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