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ACER V5-573G suspend mode

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baz42
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ACER V5-573G suspend mode

#1

Post by baz42 » Fri May 17, 2019 8:55 am

I’ve go a couple of issues with suspending of my V5-573G.

1. When I’m switching the laptop to suspend mode for the first time after rebooting: laptop goes to suspend and after 2 seconds it wakes up. So I have to login and put the laptop to suspend again. Next time laptop suspends properly till the reboot when everything repeats again.

2. After several suspend-wake up cycles (5-10) OS freezes while attempting to wake up(just black screen). Sometimes helps pressing the ctrl-alt-backspace but sometimes not.

Are there any plans to improve stability of MX Linux in that case? Or it happens with my laptop only?

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Jerry3904
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Re: ACER V5-573G suspend mode

#2

Post by Jerry3904 » Fri May 17, 2019 9:08 am

This is not a general stability question. In our testing of suspend during development, we found that it usually depends on the interaction between the kernel and the GPU. Our standard advice is to try changing kernels.

Please click Menu > Quick System Info, then paste back the results inside code tabs (the button </>).
Production: 4.15.0-1-amd64, MX-17.1, AMD FX-4130 Quad-Core, GeForce GT 630/PCIe/SSE2, 8 GB, SSD 120 GB, Data 1TB
Testing: AAO 722: 4.15.0-1-386. MX-17.1, AMD C-60 APU, 4 GB
Personal: XPS 13, 4.18.0-19.3-liquorix, 4 GB

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Stevo
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Re: ACER V5-573G suspend mode

#3

Post by Stevo » Fri May 17, 2019 3:18 pm

You could also test whether switching to the "intel" driver in MX Tweak works better.

Are you suspending by the hotkey combo or through XFCE?

baz42
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Re: ACER V5-573G suspend mode

#4

Post by baz42 » Sun May 19, 2019 3:25 pm

Stevo wrote:
Fri May 17, 2019 3:18 pm
Are you suspending by the hotkey combo or through XFCE?
I've tried doing it from Menu. As common I'm just closing laptop's cover after setting up action "suspend" for that event if XFCE power manager.
Jerry3904 wrote:
Fri May 17, 2019 9:08 am
This is not a general stability question. In our testing of suspend during development, we found that it usually depends on the interaction between the kernel and the GPU. Our standard advice is to try changing kernels.

Please click Menu > Quick System Info, then paste back the results inside code tabs (the button </>).

Code: Select all

System:    Host: baz-acer Kernel: 4.19.0-1-amd64 x86_64 bits: 64 compiler: gcc v: 6.3.0 
           Desktop: Xfce 4.12.3 Distro: MX-18.2_x64 Continuum Apr 7  2019 
           base: Debian GNU/Linux 9 (stretch) 
Machine:   Type: Laptop System: Acer product: Aspire V5-573G v: N/A serial: <filter> 
           Mobo: Acer model: Dazzle_HW v: Type2 - A01 Board Version serial: <filter> 
           UEFI: Insyde v: 2.25 date: 11/28/2013 
Battery:   ID-1: BAT1 charge: 41.9 Wh condition: 44.9/53.4 Wh (84%) model: LGC AP13B8K 
           status: Discharging 
CPU:       Topology: Dual Core model: Intel Core i5-4200U bits: 64 type: MT MCP arch: Haswell 
           rev: 1 L2 cache: 3072 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 18358 
           Speed: 798 MHz min/max: 800/1500 MHz Core speeds (MHz): 1: 798 2: 798 3: 798 4: 800 
Graphics:  Device-1: Intel Haswell-ULT Integrated Graphics vendor: Acer Incorporated ALI 
           driver: i915 v: kernel bus ID: 00:02.0 
           Device-2: NVIDIA GK107M [GeForce GT 750M] vendor: Acer Incorporated ALI 
           driver: nvidia v: 390.116 bus ID: 01:00.0 
           Display: x11 server: X.Org 1.19.2 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa DRI Intel Haswell Mobile v: 4.5 Mesa 18.2.6 direct render: Yes 
Audio:     Device-1: Intel Haswell-ULT HD Audio vendor: Acer Incorporated ALI 
           driver: snd_hda_intel v: kernel bus ID: 00:03.0 
           Device-2: Intel 8 Series HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel 
           v: kernel bus ID: 00:1b.0 
           Sound Server: ALSA v: k4.19.0-1-amd64 
Network:   Device-1: Qualcomm Atheros AR9285 Wireless Network Adapter 
           vendor: AzureWave AW-NE785 / AW-NE785H 802.11bgn driver: ath9k v: kernel port: 3000 
           bus ID: 04:00.0 
           IF: wlan0 state: up mac: <filter> 
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
           vendor: Acer Incorporated ALI driver: r8169 v: kernel port: 4000 bus ID: 05:00.1 
           IF: eth0 state: down mac: <filter> 
Drives:    Local Storage: total: 465.76 GiB used: 156.18 GiB (33.5%) 
           ID-1: /dev/sda vendor: Western Digital model: WD5000LPVX-22V0TT0 size: 465.76 GiB 
Partition: ID-1: / size: 48.97 GiB used: 10.49 GiB (21.4%) fs: ext4 dev: /dev/sda2 
           ID-2: /home size: 124.99 GiB used: 1.98 GiB (1.6%) fs: ext4 dev: /dev/sda5 
           ID-3: swap-1 size: 8.00 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda4 
Sensors:   System Temperatures: cpu: 44.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/antix.list 
           1: deb https://mirror.yandex.ru/mirrors/MX-Linux/MX-Packages/antix/stretch/ stretch main
           No active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://mirror.yandex.ru/debian/ stretch non-free contrib main
           2: deb http://security.debian.org/ stretch/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list 
           1: deb http://dl.google.com/linux/earth/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb https://mirror.yandex.ru/mirrors/MX-Linux/MX-Packages/mx/repo/ stretch main non-free
           Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 
           1: deb [arch=amd64] https://repo.skype.com/deb stable main
           Active apt repos in: /etc/apt/sources.list.d/spotify.list 
           1: deb http://repository.spotify.com/ stable non-free
           No active apt repos in: /etc/apt/sources.list.d/various.list 
           Active apt repos in: /etc/apt/sources.list.d/yandex-browser-beta.list 
           1: deb [arch=amd64] http://repo.yandex.ru/yandex-browser/deb/ beta main
Info:      Processes: 352 Uptime: 1d 23h 06m Memory: 7.67 GiB used: 3.58 GiB (46.7%) 
           Init: SysVinit runlevel: 5 Compilers: gcc: 6.3.0 Shell: bash v: 4.4.12 inxi: 3.0.33 

baz42
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Re: ACER V5-573G suspend mode

#5

Post by baz42 » Fri May 31, 2019 3:22 am

Jerry3904 wrote:
Fri May 17, 2019 9:08 am
Our standard advice is to try changing kernels.
I've changed the kernel from 4.19 to 5.1.12-antix. Still have wakes up frim first suspend after reboot. Should I try other kernels?

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m_pav
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Re: ACER V5-573G suspend mode

#6

Post by m_pav » Fri May 31, 2019 5:17 am

I had something similar after I switched to a straight Bluetooth mouse (no USB dongle). Machine would suspend, then 2 seconds later, it would wake again. Only difference to yours is mine simply would not suspend. Do you by any chance have any straight Bluetooth devices paired with your machine?
Mike P

Regd Linux User #472293
(Mine)Lenovo T560, i7-6600U, 16GB, 2.0TB SSHD, MX17 64-bit
(Wifes) Asus M4A88TD-M, AMD Phenom II x4 955 CPU, nVidia GF610, 6Gb, 500GB+320GB, MX17 + KDE
(Kids) Intel NUC, J1900, 4GB, 64GB SSD, MX17

baz42
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Re: ACER V5-573G suspend mode

#7

Post by baz42 » Fri May 31, 2019 6:14 am

m_pav wrote:
Fri May 31, 2019 5:17 am
Do you by any chance have any straight Bluetooth devices paired with your machine?
Nope. I've tried once to connect laptop to my smartphone as an access point via BT. And it didn't worked. Anyway in my case wakes up are happens only once after every reboot.
Did you checked your BIOS settings? All wake up events should be switched off. It is have to be enough to turn off USB events for your USB mouse dongle.

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m_pav
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Re: ACER V5-573G suspend mode

#8

Post by m_pav » Fri May 31, 2019 3:17 pm

Thanks Baz42. I think you misunderstood what I said. My Bluetooth mouse is 100% bluetooth and it does not have a dongle. It requires pairing with a machines internal bluetooth wireless transciever, which is why I called it a "straight bluetooth" mouse. It's an expensive mouse but it takes 2 AA batteries, which makes it heavier than what I like, so I gave it to my son who uses it with his chromebook. I could have simply added a one-liner to power down my laptops bluetooth transciever on sleep to /etc/pm/config.d if I really wanted to keep using it, but this thread is not about me, it's about you.
Mike P

Regd Linux User #472293
(Mine)Lenovo T560, i7-6600U, 16GB, 2.0TB SSHD, MX17 64-bit
(Wifes) Asus M4A88TD-M, AMD Phenom II x4 955 CPU, nVidia GF610, 6Gb, 500GB+320GB, MX17 + KDE
(Kids) Intel NUC, J1900, 4GB, 64GB SSD, MX17

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Stevo
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Re: ACER V5-573G suspend mode

#9

Post by Stevo » Fri May 31, 2019 5:52 pm

You can also try the 4.9 Debian kernel, which is compatible with Haswell hardware, and/or also try switching to the "intel" video driver using MX Tweak instead of the kernel modesetting driver you are using now.

baz42
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Re: ACER V5-573G suspend mode

#10

Post by baz42 » Mon Jun 03, 2019 7:33 am

M_pav, got it.
(no USB dongle)
Thank you for shedding light for me on that type of wireless mouses :D
Stevo wrote:
Fri May 31, 2019 5:52 pm
You can also try the 4.9 Debian kernel, which is compatible with Haswell hardware, and/or also try switching to the "intel" video driver using MX Tweak instead of the kernel modesetting driver you are using now.
Ok, I'll try the both ways.

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