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/Dev population errors

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Fornhamfred
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/Dev population errors

#1 Post by Fornhamfred » Wed Feb 14, 2018 7:31 am

I am experiencing problems during loading that some my usb 1.1 and usb2 root hubs are reporting errors. This is the output from dmesg | grep usb

Code: Select all

 dmesg | grep usb
[    1.522612] usbcore: registered new interface driver usbfs
[    1.522623] usbcore: registered new interface driver hub
[    1.522658] usbcore: registered new device driver usb
[    1.588167] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[    1.588168] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.588169] usb usb1: Product: xHCI Host Controller
[    1.588170] usb usb1: Manufacturer: Linux 4.14.0-0.bpo.3-amd64 xhci-hcd
[    1.588171] usb usb1: SerialNumber: 0000:03:00.0
[    1.588568] usb usb3: We don't know the algorithms for LPM for this host, disabling LPM.
[    1.588587] usb usb3: New USB device found, idVendor=1d6b, idProduct=0003
[    1.588588] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.588589] usb usb3: Product: xHCI Host Controller
[    1.588590] usb usb3: Manufacturer: Linux 4.14.0-0.bpo.3-amd64 xhci-hcd
[    1.588591] usb usb3: SerialNumber: 0000:03:00.0
[    1.596218] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
[    1.596221] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.596223] usb usb2: Product: EHCI Host Controller
[    1.596226] usb usb2: Manufacturer: Linux 4.14.0-0.bpo.3-amd64 ehci_hcd
[    1.596228] usb usb2: SerialNumber: 0000:00:12.2
[    1.603211] usb usb4: New USB device found, idVendor=1d6b, idProduct=0002
[    1.603215] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.603218] usb usb4: Product: EHCI Host Controller
[    1.603220] usb usb4: Manufacturer: Linux 4.14.0-0.bpo.3-amd64 ehci_hcd
[    1.603222] usb usb4: SerialNumber: 0000:00:13.2
[    1.662153] usb usb5: New USB device found, idVendor=1d6b, idProduct=0001
[    1.662155] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.662156] usb usb5: Product: OHCI PCI host controller
[    1.662156] usb usb5: Manufacturer: Linux 4.14.0-0.bpo.3-amd64 ohci_hcd
[    1.662157] usb usb5: SerialNumber: 0000:00:12.0
[    1.718139] usb usb6: New USB device found, idVendor=1d6b, idProduct=0001
[    1.718140] usb usb6: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.718141] usb usb6: Product: OHCI PCI host controller
[    1.718142] usb usb6: Manufacturer: Linux 4.14.0-0.bpo.3-amd64 ohci_hcd
[    1.718143] usb usb6: SerialNumber: 0000:00:12.1
[    1.774402] usb usb7: New USB device found, idVendor=1d6b, idProduct=0001
[    1.774403] usb usb7: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.774404] usb usb7: Product: OHCI PCI host controller
[    1.774405] usb usb7: Manufacturer: Linux 4.14.0-0.bpo.3-amd64 ohci_hcd
[    1.774406] usb usb7: SerialNumber: 0000:00:13.0
[    1.830067] usb usb8: New USB device found, idVendor=1d6b, idProduct=0001
[    1.830069] usb usb8: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.830070] usb usb8: Product: OHCI PCI host controller
[    1.830071] usb usb8: Manufacturer: Linux 4.14.0-0.bpo.3-amd64 ohci_hcd
[    1.830072] usb usb8: SerialNumber: 0000:00:13.1
[    1.886064] usb usb9: New USB device found, idVendor=1d6b, idProduct=0001
[    1.886066] usb usb9: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.886067] usb usb9: Product: OHCI PCI host controller
[    1.886068] usb usb9: Manufacturer: Linux 4.14.0-0.bpo.3-amd64 ohci_hcd
[    1.886068] usb usb9: SerialNumber: 0000:00:14.5
[    1.921981] usb 2-2: new high-speed USB device number 2 using ehci-pci
[    1.929979] usb 4-3: new high-speed USB device number 2 using ehci-pci
[    2.269118] usb 2-2: New USB device found, idVendor=046d, idProduct=081b
[    2.269120] usb 2-2: New USB device strings: Mfr=0, Product=0, SerialNumber=2
[    2.269121] usb 2-2: SerialNumber: 611E4900
[    2.630986] usb 6-2: new full-speed USB device number 2 using ohci-pci
[    2.794089] usb 6-2: New USB device found, idVendor=062a, idProduct=4101
[    2.794091] usb 6-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    2.794092] usb 6-2: Product: 2.4G Keyboard Mouse
[    2.794092] usb 6-2: Manufacturer: MOSART Semi.
[    2.806312] usbcore: registered new interface driver usbhid
[    2.806313] usbhid: USB HID core driver
[    2.806920] input: MOSART Semi. 2.4G Keyboard Mouse as /devices/pci0000:00/0000:00:12.1/usb6/6-2/6-2:1.0/0003:062A:4101.0001/input/input3
[    2.858099] hid-generic 0003:062A:4101.0001: input,hidraw0: USB HID v1.10 Keyboard [MOSART Semi. 2.4G Keyboard Mouse] on usb-0000:00:12.1-2/input0
[    2.858454] input: MOSART Semi. 2.4G Keyboard Mouse as /devices/pci0000:00/0000:00:12.1/usb6/6-2/6-2:1.1/0003:062A:4101.0002/input/input4
[    2.910193] hid-generic 0003:062A:4101.0002: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. 2.4G Keyboard Mouse] on usb-0000:00:12.1-2/input1
[    3.402971] usb 6-3: new low-speed USB device number 3 using ohci-pci
[    3.567149] usb 6-3: New USB device found, idVendor=046d, idProduct=c31d
[    3.567153] usb 6-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    3.567156] usb 6-3: Product: USB Keyboard
[    3.567158] usb 6-3: Manufacturer: Logitech
[    3.578401] input: Logitech USB Keyboard as /devices/pci0000:00/0000:00:12.1/usb6/6-3/6-3:1.0/0003:046D:C31D.0003/input/input5
[    3.630307] hid-generic 0003:046D:C31D.0003: input,hidraw2: USB HID v1.10 Keyboard [Logitech USB Keyboard] on usb-0000:00:12.1-3/input0
[    3.639601] input: Logitech USB Keyboard as /devices/pci0000:00/0000:00:12.1/usb6/6-3/6-3:1.1/0003:046D:C31D.0004/input/input6
[    3.691088] hid-generic 0003:046D:C31D.0004: input,hidraw3: USB HID v1.10 Device [Logitech USB Keyboard] on usb-0000:00:12.1-3/input1
[    7.252974] usb 4-3: device descriptor read/64, error -110
[   23.125058] usb 4-3: device descriptor read/64, error -110
[   23.345059] usb 4-3: new high-speed USB device number 3 using ehci-pci
[   28.757056] usb 4-3: device descriptor read/64, error -110
[   44.629055] usb 4-3: device descriptor read/64, error -110
[   44.735078] usb usb4-port3: attempt power cycle
[   45.161056] usb 4-3: new high-speed USB device number 4 using ehci-pci
[   56.495051] usb 4-3: device not accepting address 4, error -110
[   56.609056] usb 4-3: new high-speed USB device number 5 using ehci-pci
[   67.759051] usb 4-3: device not accepting address 5, error -110
[   67.759139] usb usb4-port3: unable to enumerate USB device
[   68.063055] usb 7-3: new full-speed USB device number 2 using ohci-pci
[   73.320052] usb 7-3: device descriptor read/64, error -110
[   89.191051] usb 7-3: device descriptor read/64, error -110
[   89.431058] usb 7-3: new full-speed USB device number 3 using ohci-pci
[   94.823050] usb 7-3: device descriptor read/64, error -110
[  110.695049] usb 7-3: device descriptor read/64, error -110
[  110.799070] usb usb7-port3: attempt power cycle
[  111.247050] usb 7-3: new full-speed USB device number 4 using ohci-pci
[  122.543048] usb 7-3: device not accepting address 4, error -110
[  122.679049] usb 7-3: new full-speed USB device number 5 using ohci-pci
[  133.806997] usb 7-3: device not accepting address 5, error -110
[  133.807101] usb usb7-port3: unable to enumerate USB device
[  136.889978] usb 2-2: reset high-speed USB device number 2 using ehci-pci
[  137.265653] usb 2-2: set resolution quirk: cval->res = 384
[  137.265913] usbcore: registered new interface driver snd-usb-audio
[  137.280974] input: UVC Camera (046d:081b) as /devices/pci0000:00/0000:00:12.2/usb2/2-2/2-2:1.0/input/input22
[  137.281263] usbcore: registered new interface driver uvcvideo
I have found that a temporary fix is to remove the power cable and usb cables and leave the machine for about 30 mins. The errors do not then occur but do reoccur after a short period.
Can anyone please suggest a permanent solution?

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Paul..
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Re: /Dev population errors

#2 Post by Paul.. » Wed Feb 14, 2018 9:46 am

Please run inxi -F and post...also post lsusb since all these problems are usb related...

Asus Prime X470-Pro
AMD Ryzen 5 1400 (8 threads)
16 Gig DDR4 3000
Nvidia - GeForce GTX 750 Ti
Samsung 970 NVMe SSD nvme0n1P2=MX-18
500GB SSD sda1= Data

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Re: /Dev population errors

#3 Post by Paul.. » Wed Feb 14, 2018 11:14 am

The errors at the end of your dmesg listing seem to indicate the inability to enumerate and address the devices...

This is after it has previously registered and communicated with the devices earlier.

My best guess is that trying another kernel might solve the problem. Have a look at the kernels available through the MX Package Installer (MX Tools->Package Installer->Kernels). Without knowing more about your hardware, I'd start with the 4.9s...there are several.

Asus Prime X470-Pro
AMD Ryzen 5 1400 (8 threads)
16 Gig DDR4 3000
Nvidia - GeForce GTX 750 Ti
Samsung 970 NVMe SSD nvme0n1P2=MX-18
500GB SSD sda1= Data

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Fornhamfred
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Re: /Dev population errors

#4 Post by Fornhamfred » Wed Feb 14, 2018 1:29 pm

Paul.. wrote:Please run inxi -F and post...also post lsusb since all these problems are usb related...
Thanks for your response.
The machine has been disconnected for several hours and is working OK at the moment, however it will not last.

Code: Select all

inxi -F
System:    Host: mx1 Kernel: 4.14.0-0.bpo.3-amd64 x86_64 bits: 64 Desktop: Xfce 4.12.3
           Distro: MX-17_x64 Horizon December 15, 2017
Machine:   Device: desktop Mobo: ASUSTeK model: M5A78L-M/USB3 v: Rev X.0x serial: N/A
           BIOS: American Megatrends v: 2101 date: 12/02/2014
CPU:       Quad core AMD FX-4100 (-MCP-) cache: 8192 KB
           clock speeds: max: 3600 MHz 1: 1452 MHz 2: 1444 MHz 3: 3546 MHz 4: 3769 MHz
Graphics:  Card: NVIDIA GF108 [GeForce GT 430]
           Display Server: x11 (X.Org 1.19.2 ) driver: nvidia Resolution: 1280x1024@60.02hz
           OpenGL: renderer: GeForce GT 430/PCIe/SSE2 version: 4.5.0 NVIDIA 384.111
Audio:     Card-1 NVIDIA GF108 High Def. Audio Controller driver: snd_hda_intel
           Card-2 Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA) driver: snd_hda_intel
           Card-3 Logitech Webcam C310 driver: USB Audio
           Sound: Advanced Linux Sound Architecture v: k4.14.0-0.bpo.3-amd64
Network:   Card-1: Qualcomm Atheros AR93xx Wireless Network Adapter driver: ath9k
           IF: wlan0 state: up mac: 60:e3:27:08:94:e6
           Card-2: Realtek RTL8111/8168/8411 PCIE Gigabit Ethernet Controller driver: r8169
           IF: eth0 state: down mac: 30:85:a9:49:42:64
Drives:    HDD Total Size: 1500.3GB (10.7% used)
           ID-1: /dev/sda model: ST500DM002 size: 500.1GB
           ID-2: /dev/sdb model: ST1000DM003 size: 1000.2GB
Partition: ID-1: / size: 30G used: 6.3G (23%) fs: ext4 dev: /dev/sda5
           ID-2: /home size: 56G used: 9.0G (18%) fs: ext4 dev: /dev/sda6
           ID-3: swap-1 size: 21.47GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
Sensors:   System Temperatures: cpu: 34.0C mobo: 25.0C gpu: 30C
           Fan Speeds (in rpm): cpu: 1795 sys-1: 0
Info:      Processes: 217 Uptime: 1 min Memory: 1048.6/7963.0MB Client: Shell (bash) inxi: 2.3.54 

Code: Select all

lsusb
Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0 multicard reader
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 003: ID 062a:4101 Creative Labs Wireless Keyboard/Mouse
Bus 006 Device 002: ID 046d:c31d Logitech, Inc. Media Keyboard K200
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 046d:081b Logitech, Inc. Webcam C310
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Same problem again already.
Changed kernel to Debian 64 4.9.0.5 but no difference.

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Re: /Dev population errors

#5 Post by timkb4cq » Wed Feb 14, 2018 4:12 pm

When a computer that was formerly working correctly starts getting this kind of error, I suspect that the power supply is starting to fail, or there is overheating. Either one can have that effect of devices being recognized and working, then failing after a short time.

Check to make sure your fan(s) are running, and that the case is not choked with dust. A lot can build up in 3-4 years.
MSI 970A-G43 MB, AMD FX-6300 (six core), 16GB RAM, GeForce 730, Samsung 850 EVO 250GB SSD, Seagate Barracuda XT 3TB

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Re: /Dev population errors

#6 Post by Paul.. » Wed Feb 14, 2018 4:27 pm

Shot in the dark...That particular motherboard, ASUSTeK model: M5A78L-M/USB3, offers a BIOS config for USB. You might try putting it into Legacy USB Support mode...even if it is set to Auto now...you can force it by selecting Enable.

From the ASUSTeK model: M5A78L-M/USB3 user manual:
Legacy USB Support [Auto]Allows you to enable or disable support for Legacy USB storage devices, including USB flashdrives and USB hard drives. Setting to Auto allows the system to detect the presence of USBdevices at startup. If detected, the USB controller legacy mode is enabled. If no USB deviceis detected, the legacy USB support is disabled. Configuration options: [Disabled] [Enabled][Auto]

Asus Prime X470-Pro
AMD Ryzen 5 1400 (8 threads)
16 Gig DDR4 3000
Nvidia - GeForce GTX 750 Ti
Samsung 970 NVMe SSD nvme0n1P2=MX-18
500GB SSD sda1= Data

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Fornhamfred
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Re: /Dev population errors

#7 Post by Fornhamfred » Thu Feb 15, 2018 1:57 pm

timkb4cq wrote:When a computer that was formerly working correctly starts getting this kind of error, I suspect that the power supply is starting to fail, or there is overheating. Either one can have that effect of devices being recognized and working, then failing after a short time.

Check to make sure your fan(s) are running, and that the case is not choked with dust. A lot can build up in 3-4 years.
I have changed the power supply and also checked that all fans are working and removed the small amount of dust in the machine but unfortunately this has not cured the problem.
The machine is slow to get to grub so I assume that the problem is hardware related but I am very surprised that changing the power supply did not cure the problem.

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Re: /Dev population errors

#8 Post by timkb4cq » Thu Feb 15, 2018 2:32 pm

Do you have usb ports/card reader on a front panel, connected to headers on the MB? I had to replace mine recently because those ports & card reader kept disconnecting (the permanent ports on the back kept working fine). If one of those went faulty enough I suppose it could cause problems on the other USB ports.
MSI 970A-G43 MB, AMD FX-6300 (six core), 16GB RAM, GeForce 730, Samsung 850 EVO 250GB SSD, Seagate Barracuda XT 3TB

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Re: /Dev population errors

#9 Post by Fornhamfred » Fri Feb 16, 2018 1:47 pm

timkb4cq wrote:Do you have usb ports/card reader on a front panel, connected to headers on the MB? I had to replace mine recently because those ports & card reader kept disconnecting (the permanent ports on the back kept working fine). If one of those went faulty enough I suppose it could cause problems on the other USB ports.
Thanks for the suggestion, I do have the usb ports/card reader on the front panel. Have disconnected it and will report back if that sorts the problem.

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Re: /Dev population errors (SOLVED)

#10 Post by Fornhamfred » Sat Feb 17, 2018 12:18 pm

Fornhamfred wrote:
timkb4cq wrote:Do you have usb ports/card reader on a front panel, connected to headers on the MB? I had to replace mine recently because those ports & card reader kept disconnecting (the permanent ports on the back kept working fine). If one of those went faulty enough I suppose it could cause problems on the other USB ports.
Thanks for the suggestion, I do have the usb ports/card reader on the front panel. Have disconnected it and will report back if that sorts the problem.
Well great, the machine works perfectly again after disconnecting the card reader, now just have to decide whether to replace it. Thanks once again for the great advice.

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