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(SOLVED) Hello, HP Printer is recognized but it is not printing, please see the reports, thanks

Help on MX KDE Re-spins
joejac
Forum Novice
Forum  Novice
Posts: 76
Joined: Sat Apr 30, 2016 1:25 pm

(SOLVED) Hello, HP Printer is recognized but it is not printing, please see the reports, thanks

#1

Post by joejac » Sat Apr 30, 2016 3:00 pm

Hello to all,

First, thank you for this nice distro.
I do web design. I quit from M$ on 2012 since then I used several distros until 2014 that I installed Mint Debian LMDE 1 I was happy until Debian decided to change to systemd, I did not upgrade, then my LMDE 1 began to have some issues.

I tested many distros in VirtualBox, then I found MX Linux, I liked it and I installed MX 15 Fusion (MX15-x64_KDE_added-18Apr2016.iso) in my laptop an HP Pavilion dv-6 I struggled with some stuff but I was able to manage the installation of my main programs. Unfortunately, and after one complete day trying to print to my printer HP Deskjet 845-C, I am not able to print despite the printer is recognized.

1. I have HPLIP 3.16.3 with the HP Device Manager
2. The printer is recognized both by HP Device Manager and CUPS,
3. When I try to print the HP Device Manager says: "Print Job has completed" then the green circle and status "Idle" but the printer does not print anything
4. CUPS says: stopped "Filter failed"
5. CUPS printing troubleshooter says: "Sorry! There is no obvious solution to this problem. Your answers have been collected together with other useful information. If you would like to report a bug, please include this information" and I quote:

Code: Select all


Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Is local server publishing?):
{'local_server_exporting_printers': False}
Page 3 (Choose printer):
{'cups_dest': <cups.Dest DeskJet_845C (default)>,
 'cups_instance': None,
 'cups_queue': u'DeskJet_845C',
 'cups_queue_listed': True}
Page 4 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
 'cups_printer_dict': {'device-uri': u'hp:/usb/DeskJet_845C?serial=TH2242269F3J',
                       'printer-info': u'default',
                       'printer-is-shared': True,
                       'printer-location': u'astur',
                       'printer-make-and-model': u'HP Deskjet 845c, hpcups 3.16.3',
                       'printer-state': 3,
                       'printer-state-message': u'Filter failed',
                       'printer-state-reasons': [u'none'],
                       'printer-type': 167948,
                       'printer-uri-supported': u'ipp://localhost:631/printers/DeskJet_845C'},
 'cups_printer_remote': False,
 'hplip_output': (['',
                   '\x1b[01mHP Linux Imaging and Printing System (ver. 3.16.3)\x1b[0m',
                   '\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
                   '',
                   'Copyright (c) 2001-15 HP Development Company, LP',
                   'This software comes with ABSOLUTELY NO WARRANTY.',
                   'This is free software, and you are welcome to distribute it',
                   'under certain conditions. See COPYING file for more details.',
                   '',
                   '',
                   '\x1b[01mhp:/usb/DeskJet_845C?serial=TH2242269F3J\x1b[0m',
                   '',
                   '\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
                   '\x1b[01m  Parameter                     Value(s)                                                  \x1b[0m',
                   '  ----------------------------  ---------- ------',
                   '  agent1-ack                    False     ',
                   '  agent1-desc                   Black cartridge   ',
                   '  agent1-dvc                    0     ',
                   '  agent1-health                 0    ',
                   '  agent1-health-desc            Good/OK   ',
                   '  agent1-hp-ink                 False     ',
                   '  agent1-id                     0        ',
                   '  agent1-kind                   3    ',
                   '  agent1-known                  False    ',
                   '  agent1-level                  0    ',
                   '  agent1-level-trigger          0    ',
                   '  agent1-sku                    15 (C6615DN)   ',
                   '  agent1-type                   1   ',
                   '  agent1-virgin                 False   ',
                   '  agent2-ack                    False   ',
                   '  agent2-desc                   Tri-color cartridge  ',
                   '  agent2-dvc                    0   ',
                   '  agent2-health                 0   ',
                   '  agent2-health-desc            Good/OK    ',
                   '  agent2-hp-ink                 False    ',
                   '  agent2-id                     0  ',
                   '  agent2-kind                   3  ',
                   '  agent2-known                  False  ',
                   '  agent2-level                  0   ',
                   '  agent2-level-trigger          0  ',
                   '  agent2-sku                    17 (C6625AN)  ',
                   '  agent2-type                   2   ',
                   '  agent2-virgin                 False  ',
                   '  back-end                      hp    ',
                   "  cups-printers                 ['DeskJet_845C']      ",
                   '  cups-uri                      hp:/usb/DeskJet_845C?serial=TH2242269F3J    ',
                   '  dev-file          ',
                   '  device-state                  1     ',
                   '  device-uri                    hp:/usb/DeskJet_845C?serial=TH2242269F3J                  ',
                   '  deviceid                      MFG:HEWLETT-PACKARD;MDL:DESKJET                           ',
                   '                                845C;CMD:MLC,PCL,PML;CLASS:PRINTER;DESCRIPTION:Hewlett-Pac',
                   '                                kard DeskJet                                              ',
                   '                                845C;SERN:TH2242269F3J;VSTATUS:$HB0$FC0,ff,DN,IDLE,CUT;VP:',
                   '                                00,FL,B,B0;     ',
                   '  duplexer                      0     ',
                   '  error-state                   0       ',
                   '  host       ',
                   '  in-tray1                      0        ',
                   '  in-tray2                      0     ',
                   '  is-hp                         True       ',
                   '  media-path                    1         ',
                   '  panel                         0       ',
                   '  panel-line1         ',
                   '  panel-line2      ',
                   '  photo-tray                    0        ',
                   '  port                          1       ',
                   '  r                             0  ',
                   '  revision                      255     ',
                   '  rg                            000      ',
                   '  rr                            000000    ',
                   '  rs                            000000000     ',
                   '  serial                        TH2242269F3J     ',
                   '  status-code                   1000       ',
                   '  status-desc                   Idle       ',
                   '  supply-door                   0    ',
                   '  top-door                      1    ',
                   '\x1b[01m',
                   'Model Parameters (static data):\x1b[0m',
                   '\x1b[01m  Parameter                     Value(s)                                                  \x1b[0m',
                   '  ----------------------------  ----------------------------------------------------------',
                   '  align-type                    2                                                         ',
                   '  clean-type                    1                                                         ',
                   '  color-cal-type                0                                                         ',
                   '  copy-type                     0                                                         ',
                   '  embedded-server-type          0                                                         ',
                   '  fax-type                      0                                                         ',
                   '  fw-download                   False                                                     ',
                   '  icon                          DESKJET_840C.png                                          ',
                   '  io-mfp-mode                   6                                                         ',
                   '  io-mode                       1                                                         ',
                   '  io-support                    2                                                         ',
                   '  job-storage                   0                                                         ',
                   '  linefeed-cal-type             0                                                         ',
                   '  model                         DeskJet_845C                                              ',
                   '  model-ui                      HP Deskjet 845c                                           ',
                   '  model1                        HP Deskjet 845c Printer                                   ',
                   '  model2                        HP Deskjet 845cvr Printer                                 ',
                   '  monitor-type                  0                                                         ',
                   '  panel-check-type              0                                                         ',
                   '  pcard-type                    0                                                         ',
                   '  plugin                        0                                                         ',
                   '  plugin-reason                 0                                                         ',
                   '  power-settings                0                                                         ',
                   '  pq-diag-type                  0                                                         ',
                   '  r-type                        0                                                         ',
                   '  r0-agent1-kind                3                                                         ',
                   '  r0-agent1-sku                 15 (C6615DN)                                              ',
                   '  r0-agent1-type                1                                                         ',
                   '  r0-agent2-kind                3                                                         ',
                   '  r0-agent2-sku                 17 (C6625AN)                                              ',
                   '  r0-agent2-type                2                                                         ',
                   '  scan-src                      0                                                         ',
                   '  scan-type                     0                                                         ',
                   '  status-battery-check          0                                                         ',
                   '  status-dynamic-counters       0                                                         ',
                   '  status-type                   1                                                         ',
                   '  support-released              True                                                      ',
                   '  support-subtype               2202411                                                   ',
                   '  support-type                  2                                                         ',
                   '  support-ver                   0.9.5                                                     ',
                   "  tech-class                    ['DJ8x5']                                                 ",
                   "  tech-subclass                 ['Normal']                                                ",
                   '  tech-type                     2                                                         ',
                   '  usb-pid                       2308                                                      ',
                   '  usb-vid                       1008                                                      ',
                   '  wifi-config                   0                                                         ',
                   '\x1b[01m',
                   'Status History (most recent first):\x1b[0m',
                   '\x1b[01m  Date/Time             Code   Status Description                        User      Job ID  \x1b[0m',
                   '  --------------------  -----  ----------------------------------------  --------  --------',
                   '  04/30/16 12:09:25     1000   Idle                                      myuser  0       ',
                   '  04/30/16 12:09:02     501    Print job has completed                   myuser  18      ',
                   '  04/30/16 12:09:02     500    Started a print job                       myuser  18      ',
                   '  04/30/16 12:04:03     1000   Idle                                      myuser  0       ',
                   '  04/30/16 12:01:19     501    Print job has completed                   myuser  18      ',
                   '  04/30/16 12:01:19     500    Started a print job                       myuser  18      ',
                   '  04/30/16 12:00:51     1000   Idle                                      myuser  0       ',
                   '',
                   '',
                   'Done.',
                   ''],
                  ['\x1b[35;01mwarning: No display found.\x1b[0m',
                   '\x1b[31;01merror: hp-info -u/--gui requires Qt4 GUI support. Entering interactive mode.\x1b[0m',
                   ''],
                  0),
 'is_cups_class': False,
 'local_cups_queue_attributes': {'charset-configured': u'utf-8',
                                 'charset-supported': [u'us-ascii', u'utf-8'],
                                 'color-supported': False,
                                 'compression-supported': [u'none', u'gzip'],
                                 'copies-default': 1,
                                 'copies-supported': (1, 9999),
                                 'cups-version': u'1.7.5',
                                 'device-uri': u'hp:/usb/DeskJet_845C?serial=TH2242269F3J',
                                 'document-format-default': u'application/octet-stream',
                                 'document-format-supported': [u'application/octet-stream',
                                                               u'application/pdf',
                                                               u'application/postscript',
                                                               u'application/vnd.adobe-reader-postscript',
                                                               u'application/vnd.cups-pdf',
                                                               u'application/vnd.cups-pdf-banner',
                                                               u'application/vnd.cups-postscript',
                                                               u'application/vnd.cups-raster',
                                                               u'application/vnd.cups-raw',
                                                               u'application/x-cshell',
                                                               u'application/x-csource',
                                                               u'application/x-perl',
                                                               u'application/x-shell',
                                                               u'image/gif',
                                                               u'image/jpeg',
                                                               u'image/png',
                                                               u'image/pwg-raster',
                                                               u'image/tiff',
                                                               u'image/urf',
                                                               u'image/x-bitmap',
                                                               u'image/x-photocd',
                                                               u'image/x-portable-anymap',
                                                               u'image/x-portable-bitmap',
                                                               u'image/x-portable-graymap',
                                                               u'image/x-portable-pixmap',
                                                               u'image/x-sgi-rgb',
                                                               u'image/x-sun-raster',
                                                               u'image/x-xbitmap',
                                                               u'image/x-xpixmap',
                                                               u'image/x-xwindowdump',
                                                               u'text/css',
                                                               u'text/html',
                                                               u'text/plain'],
                                 'finishings-default': 3,
                                 'finishings-supported': [3],
                                 'generated-natural-language-supported': [u'en-us'],
                                 'ipp-versions-supported': [u'1.0',
                                                            u'1.1',
                                                            u'2.0',
                                                            u'2.1'],
                                 'ippget-event-life': 15,
                                 'job-creation-attributes-supported': [u'copies',
                                                                       u'finishings',
                                                                       u'ipp-attribute-fidelity',
                                                                       u'job-hold-until',
                                                                       u'job-name',
                                                                       u'job-priority',
                                                                       u'job-sheets',
                                                                       u'media',
                                                                       u'media-col',
                                                                       u'multiple-document-handling',
                                                                       u'number-up',
                                                                       u'output-bin',
                                                                       u'orientation-requested',
                                                                       u'page-ranges',
                                                                       u'print-color-mode',
                                                                       u'print-quality',
                                                                       u'printer-resolution',
                                                                       u'sides'],
                                 'job-hold-until-default': u'no-hold',
                                 'job-hold-until-supported': [u'no-hold',
                                                              u'indefinite',
                                                              u'day-time',
                                                              u'evening',
                                                              u'night',
                                                              u'second-shift',
                                                              u'third-shift',
                                                              u'weekend'],
                                 'job-ids-supported': False,
                                 'job-k-limit': 0,
                                 'job-k-octets-supported': (0, 103081248),
                                 'job-page-limit': 0,
                                 'job-priority-default': 50,
                                 'job-priority-supported': [100],
                                 'job-quota-period': 0,
                                 'job-settable-attributes-supported': [u'copies',
                                                                       u'finishings',
                                                                       u'job-hold-until',
                                                                       u'job-name',
                                                                       u'job-priority',
                                                                       u'media',
                                                                       u'media-col',
                                                                       u'multiple-document-handling',
                                                                       u'number-up',
                                                                       u'output-bin',
                                                                       u'orientation-requested',
                                                                       u'page-ranges',
                                                                       u'print-color-mode',
                                                                       u'print-quality',
                                                                       u'printer-resolution',
                                                                       u'sides'],
                                 'job-sheets-default': (u'none', u'none'),
                                 'job-sheets-supported': [u'none',
                                                          u'classified',
                                                          u'confidential',
                                                          u'form',
                                                          u'secret',
                                                          u'standard',
                                                          u'topsecret',
                                                          u'unclassified'],
                                 'jpeg-k-octets-supported': (0, 103081248),
                                 'jpeg-x-dimension-supported': (0, 65535),
                                 'jpeg-y-dimension-supported': (1, 65535),
                                 'marker-change-time': 0,
                                 'media-bottom-margin-supported': [1270],
                                 'media-col-default': '(unknown IPP value tag 0x34)',
                                 'media-col-supported': [u'media-bottom-margin',
                                                         u'media-left-margin',
                                                         u'media-right-margin',
                                                         u'media-size',
                                                         u'media-source',
                                                         u'media-top-margin',
                                                         u'media-type'],
                                 'media-default': u'na_letter_8.5x11in',
                                 'media-left-margin-supported': [635, 318],
                                 'media-right-margin-supported': [635, 318],
                                 'media-size-supported': ['(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)',
                                                          '(unknown IPP value tag 0x34)'],
                                 'media-source-supported': [u'auto',
                                                            u'photo',
                                                            u'top',
                                                            u'bottom',
                                                            u'envelope',
                                                            u'large-capacity',
                                                            u'manual',
                                                            u'by-pass-tray'],
                                 'media-supported': [u'oe_card-3x-5_3x5in',
                                                     u'om_hagaki_100.19x148.17mm',
                                                     u'oe_photo-4x-6_4x6in',
                                                     u'iso_a6_105x148mm',
                                                     u'oe_photo-5x-7_5x7in',
                                                     u'oe_card-5x-8_5x8in',
                                                     u'om_oufuku_200.03x148.17mm',
                                                     u'iso_a5_148x210mm',
                                                     u'jis_b5_182x257mm',
                                                     u'om_jb-5_182.12x257.05mm',
                                                     u'na_executive_7.25x10.5in',
                                                     u'oe_16k_7.75x10.75in',
                                                     u'na_letter_8.5x11in',
                                                     u'iso_a4_210x297mm',
                                                     u'na_legal_8.5x14in',
                                                     u'na_a2_4.375x5.75in',
                                                     u'iso_c6_114x162mm',
                                                     u'jpn_chou4_90x205mm',
                                                     u'na_monarch_3.875x7.5in',
                                                     u'iso_dl_110x220mm',
                                                     u'na_number-10_4.125x9.5in',
                                                     u'jpn_chou3_120x235mm',
                                                     u'iso_c5_162x229mm',
                                                     u'custom_min_1x4in',
                                                     u'custom_max_8.5x14in'],
                                 'media-top-margin-supported': [318],
                                 'media-type-supported': [u'stationery',
                                                          u'photographic-glossy'],
                                 'multiple-document-handling-supported': [u'separate-documents-uncollated-copies',
                                                                          u'separate-documents-collated-copies'],
                                 'multiple-document-jobs-supported': False,
                                 'multiple-operation-time-out': 300,
                                 'natural-language-configured': u'en-us',
                                 'notify-attributes-supported': [u'printer-state-change-time',
                                                                 u'notify-lease-expiration-time',
                                                                 u'notify-subscriber-user-name'],
                                 'notify-events-default': [u'job-completed'],
                                 'notify-events-supported': [u'job-completed',
                                                             u'job-config-changed',
                                                             u'job-created',
                                                             u'job-progress',
                                                             u'job-state-changed',
                                                             u'job-stopped',
                                                             u'printer-added',
                                                             u'printer-changed',
                                                             u'printer-config-changed',
                                                             u'printer-deleted',
                                                             u'printer-finishings-changed',
                                                             u'printer-media-changed',
                                                             u'printer-modified',
                                                             u'printer-restarted',
                                                             u'printer-shutdown',
                                                             u'printer-state-changed',
                                                             u'printer-stopped',
                                                             u'server-audit',
                                                             u'server-restarted',
                                                             u'server-started',
                                                             u'server-stopped'],
                                 'notify-lease-duration-default': 86400,
                                 'notify-lease-duration-supported': (0,
                                                                     2147483647),
                                 'notify-max-events-supported': [100],
                                 'notify-pull-method-supported': [u'ippget'],
                                 'notify-schemes-supported': [u'dbus',
                                                              u'mailto',
                                                              u'rss'],
                                 'number-up-default': 1,
                                 'number-up-supported': [1, 2, 4, 6, 9, 16],
                                 'operations-supported': [2,
                                                          4,
                                                          5,
                                                          6,
                                                          8,
                                                          9,
                                                          10,
                                                          11,
                                                          12,
                                                          13,
                                                          14,
                                                          16,
                                                          17,
                                                          18,
                                                          19,
                                                          20,
                                                          21,
                                                          22,
                                                          23,
                                                          24,
                                                          25,
                                                          26,
                                                          27,
                                                          28,
                                                          34,
                                                          35,
                                                          37,
                                                          38,
                                                          56,
                                                          57,
                                                          59,
                                                          16385,
                                                          16386,
                                                          16387,
                                                          16388,
                                                          16389,
                                                          16390,
                                                          16391,
                                                          16392,
                                                          16393,
                                                          16394,
                                                          16395,
                                                          16396,
                                                          16397,
                                                          16398,
                                                          16399,
                                                          16423,
                                                          14],
                                 'orientation-requested-default': None,
                                 'orientation-requested-supported': [3,
                                                                     4,
                                                                     5,
                                                                     6],
                                 'output-bin-default': u'face-down',
                                 'output-bin-supported': [u'face-down'],
                                 'page-ranges-supported': False,
                                 'pages-per-minute': 1,
                                 'pages-per-minute-color': 1,
                                 'pdf-k-octets-supported': (0, 103081248),
                                 'pdf-versions-supported': [u'adobe-1.2',
                                                            u'adobe-1.3',
                                                            u'adobe-1.4',
                                                            u'adobe-1.5',
                                                            u'adobe-1.6',
                                                            u'adobe-1.7',
                                                            u'iso-19005-1_2005',
                                                            u'iso-32000-1_2008',
                                                            u'pwg-5102.3'],
                                 'pdl-override-supported': [u'attempted'],
                                 'port-monitor': u'none',
                                 'port-monitor-supported': [u'none'],
                                 'print-color-mode-default': u'color',
                                 'print-color-mode-supported': [u'monochrome',
                                                                u'color'],
                                 'print-quality-default': 4,
                                 'print-quality-supported': [4],
                                 'printer-commands': u'none',
                                 'printer-current-time': '(IPP_TAG_DATE)',
                                 'printer-dns-sd-name': None,
                                 'printer-error-policy': u'stop-printer',
                                 'printer-error-policy-supported': [u'abort-job',
                                                                    u'retry-current-job',
                                                                    u'retry-job',
                                                                    u'stop-printer'],
                                 'printer-icons': u'http://localhost:631/icons/DeskJet_845C.png',
                                 'printer-info': u'default',
                                 'printer-is-accepting-jobs': False,
                                 'printer-is-shared': False,
                                 'printer-location': u'astur',
                                 'printer-make-and-model': u'HP Deskjet 845c, hpcups 3.16.3',
                                 'printer-more-info': u'http://localhost:631/printers/DeskJet_845C',
                                 'printer-name': u'DeskJet_845C',
                                 'printer-op-policy': u'default',
                                 'printer-op-policy-supported': [u'authenticated',
                                                                 u'default'],
                                 'printer-resolution-default': (300, 300, 3),
                                 'printer-resolution-supported': [(300,
                                                                   300,
                                                                   3)],
                                 'printer-settable-attributes-supported': [u'printer-info',
                                                                           u'printer-location'],
                                 'printer-state': 3,
                                 'printer-state-change-time': 1462034342,
                                 'printer-state-message': u'Filter failed',
                                 'printer-state-reasons': [u'none'],
                                 'printer-type': 167948,
                                 'printer-up-time': 1462034365,
                                 'printer-uri-supported': [u'ipp://localhost:631/printers/DeskJet_845C'],
                                 'printer-uuid': u'urn:uuid:13848cf6-8277-3bbf-772e-e7abaef51daa',
                                 'pwg-raster-document-resolution-supported': [(300,
                                                                               300,
                                                                               3)],
                                 'pwg-raster-document-sheet-back': u'normal',
                                 'pwg-raster-document-type-supported': [u'adobergb-8',
                                                                        u'adobergb-16',
                                                                        u'black-1',
                                                                        u'black-8',
                                                                        u'black-16',
                                                                        u'cmyk-8',
                                                                        u'cmyk-16',
                                                                        u'rgb-8',
                                                                        u'rgb-16',
                                                                        u'sgray-1',
                                                                        u'sgray-8',
                                                                        u'sgray-16',
                                                                        u'srgb-8',
                                                                        u'srgb-16'],
                                 'queued-job-count': 1,
                                 'server-is-sharing-printers': False,
                                 'sides-default': u'one-sided',
                                 'sides-supported': [u'one-sided'],
                                 'uri-authentication-supported': [u'requesting-user-name'],
                                 'uri-security-supported': [u'none'],
                                 'which-jobs-supported': [u'completed',
                                                          u'not-completed',
                                                          u'aborted',
                                                          u'all',
                                                          u'canceled',
                                                          u'pending',
                                                          u'pending-held',
                                                          u'processing',
                                                          u'processing-stopped']}}
Page 5 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'InputSlot': u'Auto',
                                            u'MediaType': u'Plain',
                                            u'OutputMode': u'NormalRGB',
                                            u'PageRegion': u'Letter',
                                            u'PageSize': u'Letter'}},
 'cups_printer_ppd_valid': True,
 'missing_pkgs_and_exes': ([], [])}
Page 6 (Local or remote?):
{'printer_is_remote': False}
Page 7 (Choose device):
{'cups_device_dict': {'device-class': u'direct',
                      'device-id': u'MFG:Hewlett-Packard;MDL:DeskJet 845C;CLS:PRINTER;DES:DeskJet 845C;SN:TH2242269F3J;',
                      'device-info': u'HP DeskJet 845C USB TH2242269F3J HPLIP',
                      'device-location': u'',
                      'device-make-and-model': u'HP DeskJet 845C'}}
Page 8 (Printer state reasons):
{'printer-state-message': u'Filter failed', 'printer-state-reasons': [u'none']}
Page 9 (Error log checkpoint):
{'cups_server_settings': {'BrowseLocalProtocols': 'dnssd',
                          'DefaultAuthType': 'Basic',
                          'JobPrivateAccess': 'default',
                          'JobPrivateValues': 'default',
                          'MaxLogSize': '0',
                          'SubscriptionPrivateAccess': 'default',
                          'SubscriptionPrivateValues': 'default',
                          'WebInterface': 'Yes',
                          '_debug_logging': '0',
                          '_remote_admin': '0',
                          '_remote_any': '0',
                          '_share_printers': '0',
                          '_user_cancel_any': '0'},
 'error_log_checkpoint': 25041,
 'error_log_debug_logging_set': True}
Page 10 (Error log fetch):
{'error_log': ['D [30/Apr/2016:12:09:37 -04-30] [Client 14] Sending file.',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=25041, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=22993, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=20945, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=18897, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=16849, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=14801, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=12753, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=10705, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=8657, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=6609, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=4561, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=2513, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=465, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] Waiting for request.',
               'D [30/Apr/2016:12:09:37 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] POST / HTTP/1.1',
               'D [30/Apr/2016:12:09:37 -04-30] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] No authentication data provided.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] 2.0 Get-Jobs 34',
               'D [30/Apr/2016:12:09:37 -04-30] Get-Jobs ipp://localhost/printers/',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] Content-Length: 170',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_POST_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=170, response=0x56144fcee570(IPP_IDLE), pipe_pid=0, file=-1',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] Writing IPP response, ipp_state=DATA, old wused=0, new wused=0',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] bytes=0, http_state=0, data_remaining=0',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] Waiting for request.',
               'D [30/Apr/2016:12:09:37 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] POST / HTTP/1.1',
               'D [30/Apr/2016:12:09:37 -04-30] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] No authentication data provided.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] 2.0 Get-Jobs 35',
               'D [30/Apr/2016:12:09:37 -04-30] Get-Jobs ipp://localhost/printers/',
               'D [30/Apr/2016:12:09:37 -04-30] [Job 17] Loading attributes...',
               'D [30/Apr/2016:12:09:37 -04-30] [Job 16] Loading attributes...',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] Content-Length: 265',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_POST_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=265, response=0x56144fcbbe50(IPP_IDLE), pipe_pid=0, file=-1',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] Writing IPP response, ipp_state=DATA, old wused=0, new wused=0',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] bytes=0, http_state=0, data_remaining=0',
               'D [30/Apr/2016:12:09:37 -04-30] [Client 14] Waiting for request.',
               'D [30/Apr/2016:12:09:37 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
               'D [30/Apr/2016:12:09:37 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] PUT /admin/conf/cupsd.conf HTTP/1.1',
               'D [30/Apr/2016:12:09:38 -04-30] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] No authentication data provided.',
               'D [30/Apr/2016:12:09:38 -04-30] cupsdIsAuthorized: username=""',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] WWW-Authenticate: Basic realm="CUPS", trc="y"',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] Closing connection.',
               'D [30/Apr/2016:12:09:38 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
               'D [30/Apr/2016:12:09:38 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] Accepted from localhost (Domain)',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] Waiting for request.',
               'D [30/Apr/2016:12:09:38 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 15] Accepted from localhost (Domain)',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 15] Waiting for request.',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] HTTP_STATE_WAITING Closing on EOF',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] Closing connection.',
               'D [30/Apr/2016:12:09:38 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
               'D [30/Apr/2016:12:09:38 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] Accepted from localhost (Domain)',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] Waiting for request.',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 15] HTTP_STATE_WAITING Closing on EOF',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 15] Closing connection.',
               'D [30/Apr/2016:12:09:38 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
               'D [30/Apr/2016:12:09:38 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] PUT /admin/conf/cupsd.conf HTTP/1.1',
               'D [30/Apr/2016:12:09:38 -04-30] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] Authorized as myuser using PeerCred',
               'D [30/Apr/2016:12:09:38 -04-30] cupsdIsAuthorized: username="myuser"',
               'D [30/Apr/2016:12:09:38 -04-30] cupsd is not idle any more, canceling shutdown.',
               'I [30/Apr/2016:12:09:38 -04-30] Installing config file "/etc/cups/cupsd.conf"...',
               'D [30/Apr/2016:12:09:38 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
               'D [30/Apr/2016:12:09:38 -04-30] [Client 14] Closing connection.',
               'D [30/Apr/2016:12:09:38 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
               'I [30/Apr/2016:12:09:38 -04-30] Generating printcap /var/run/cups/printcap...',
               'D [30/Apr/2016:12:09:38 -04-30] cupsdSetBusyState: newbusy="Not busy", busy="Dirty files"',
               'E [30/Apr/2016:12:09:38 -04-30] Unknown directive JobPrivateAccess on line 84 of /etc/cups/cupsd.conf.',
               'E [30/Apr/2016:12:09:38 -04-30] Unknown directive JobPrivateValues on line 85 of /etc/cups/cupsd.conf.',
               'E [30/Apr/2016:12:09:38 -04-30] Unknown directive SubscriptionPrivateAccess on line 86 of /etc/cups/cupsd.conf.',
               'E [30/Apr/2016:12:09:38 -04-30] Unknown directive SubscriptionPrivateValues on line 87 of /etc/cups/cupsd.conf.',
               "W [30/Apr/2016:12:09:38 -04-30] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DeskJet_845C-Gray..' already exists",
               "W [30/Apr/2016:12:09:38 -04-30] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DeskJet_845C-RGB..' already exists"],
 'error_log_debug_logging_unset': True}
Page 11 (Locale issues):
{'printer_page_size': u'Letter',
 'system_locale_lang': None,
 'user_locale_ctype': 'es_VE',
 'user_locale_messages': 'es_VE'}

6.- Then with the help of Google search I ventured in the console and issued the following commands, please note that their output is in the attached file because your forum has a limit in the length of the message.

6.1 $ hp-check -t
6.2 $ hp-doctor

Please understand that I come from Windows world, I am used to GUI and short error messages, my head spin with all this stuff, I am not a Linux expert.

Also please note that both commands issued the following red warnings and errors:
warning: mx distro is not found in AUTH_TYPES

Checking for Deprecated items....
error: This distro (i.e unknown 15) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no):y

Checking for HPLIP updates....
error: Failed to locate hp-upgrade utility

Checking for Dependencies....
warning: unknown-15 version is not supported. Using unknown-0 versions dependencies to verify and install...
Thanks in advance for your help, I need to find the printer problem, I spent several days installing MX Linux and I do not want to go to a distro with systemd. I live in an unfree country and I want to know that, at least, I can have some freedom in my laptop.

Best regards
joejac

OS: MX 15 XFCE April 18 2016 with Wine/Winetricks and Q4Wine installed for 3 Graphics design programs (Win 7)
Hardware:
Laptop HP Pavilion dv6 Core i7
8GB RAM
ATI Radeon HD 5650
15.6" LED BrightView TFT 1366 x 768 ( WXGA )
500GB HD
Wireless (WI-FI) Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express)
Second monitor AOC 20"
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Last edited by joejac on Tue Jun 14, 2016 5:38 pm, edited 3 times in total.

User avatar
Eadwine Rose
Forum Veteran
Forum Veteran
Posts: 8215
Joined: Wed Jul 12, 2006 2:10 am

Re: Hello, HP Printer is recognized but it is not printing, please see the reports, thanks

#2

Post by Eadwine Rose » Sat Apr 30, 2016 3:08 pm

In system - print settings, is your printer there with a green checkmark on it? If that check mark is not there, right click the printer and see if there is a checkmark in front of the word 'enabled'. If not, click that word. Hopefully, if that is it, that will fix it.
MX-18.3_x64 May 26 2019 * 4.19.0-5-amd64 ext4 Xfce 4.12.3 * 8-core AMD Ryzen 7 2700
Asus TUF B450-Plus Gaming UEFI * Asus GTX 1050 Ti Nvidia 390.116 * 2x16Gb DDR4 2666 Kingston HyperX Predator
Samsung 860EVO * Samsung S24D330 & P2250 * HP Envy5030

User avatar
timkb4cq
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Posts: 4976
Joined: Wed Jul 12, 2006 4:05 pm

Re: Hello, HP Printer is recognized but it is not printing, please see the reports, thanks

#3

Post by timkb4cq » Sat Apr 30, 2016 3:32 pm

In my experience, the most common cause of this type of failure is the automatic CUPS printer detection.
Open the CUPS interface and remove the printer. Then open the HP Device manager and install it.
MSI 970A-G43 MB, AMD FX-6300 (six core), 16GB RAM, GeForce 730, Samsung 850 EVO 250GB SSD, Seagate Barracuda XT 3TB

joejac
Forum Novice
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Posts: 76
Joined: Sat Apr 30, 2016 1:25 pm

Re: Hello, HP Printer is recognized but it is not printing, please see the reports, thanks

#4

Post by joejac » Sat Apr 30, 2016 4:10 pm

Hello Rose and timkb4cq, thanks a lot for your fast responses :)

1.- I removed the printer with CUPS, then
2.- I installed with HP Device Manager and same problem, stopped "Filter failed" please see the screen capture and the output of the error:

Code: Select all


Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Is local server publishing?):
{'local_server_exporting_printers': False}
Page 3 (Choose printer):
{'cups_dest': <cups.Dest DeskJet_845C (default)>,
 'cups_instance': None,
 'cups_queue': u'DeskJet_845C',
 'cups_queue_listed': True}
Page 4 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
 'cups_printer_dict': {'device-uri': u'hp:/usb/DeskJet_845C?serial=TH2242269F3J',
                       'printer-info': u'Impresora HP 845C',
                       'printer-is-shared': True,
                       'printer-location': u'astur',
                       'printer-make-and-model': u'HP Deskjet 845c, hpcups 3.16.3',
                       'printer-state': 3,
                       'printer-state-message': u'Filter failed',
                       'printer-state-reasons': [u'none'],
                       'printer-type': 167948,
                       'printer-uri-supported': u'ipp://localhost:631/printers/DeskJet_845C'},
 'cups_printer_remote': False,
 'hplip_output': (['',
                   '\x1b[01mHP Linux Imaging and Printing System (ver. 3.16.3)\x1b[0m',
                   '\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
                   '',
                   'Copyright (c) 2001-15 HP Development Company, LP',
                   'This software comes with ABSOLUTELY NO WARRANTY.',
                   'This is free software, and you are welcome to distribute it',
                   'under certain conditions. See COPYING file for more details.',
                   '',
                   '',
                   '\x1b[01mhp:/usb/DeskJet_845C?serial=TH2242269F3J\x1b[0m',
                   '',
                   '\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
                   '\x1b[01m  Parameter                     Value(s)          \x1b[0m',
                   '  ----------------------------  ----------------------------------------------------------',
                   '  agent1-ack                    False             ',
                   '  agent1-desc                   Black cartridge   ',
                   '  agent1-dvc                    0                 ',
                   '  agent1-health                 0                 ',
                   '  agent1-health-desc            Good/OK           ',
                   '  agent1-hp-ink                 False             ',
                   '  agent1-id                     0                 ',
                   '  agent1-kind                   3                 ',
                   '  agent1-known                  False             ',
                   '  agent1-level                  0                 ',
                   '  agent1-level-trigger          0                 ',
                   '  agent1-sku                    15 (C6615DN)      ',
                   '  agent1-type                   1                 ',
                   '  agent1-virgin                 False             ',
                   '  agent2-ack                    False             ',
                   '  agent2-desc                   Tri-color cartridge                                       ',
                   '  agent2-dvc                    0                 ',
                   '  agent2-health                 0                 ',
                   '  agent2-health-desc            Good/OK           ',
                   '  agent2-hp-ink                 False             ',
                   '  agent2-id                     0                 ',
                   '  agent2-kind                   3                 ',
                   '  agent2-known                  False             ',
                   '  agent2-level                  0                 ',
                   '  agent2-level-trigger          0                 ',
                   '  agent2-sku                    17 (C6625AN)      ',
                   '  agent2-type                   2                 ',
                   '  agent2-virgin                 False             ',
                   '  back-end                      hp                ',
                   "  cups-printers                 ['DeskJet_845C']  ",
                   '  cups-uri                      hp:/usb/DeskJet_845C?serial=TH2242269F3J                  ',
                   '  dev-file',
                   '  device-state                  1                 ',
                   '  device-uri                    hp:/usb/DeskJet_845C?serial=TH2242269F3J                  ',
                   '  deviceid                      MFG:HEWLETT-PACKARD;MDL:DESKJET                           ',
                   '                                845C;CMD:MLC,PCL,PML;CLASS:PRINTER;DESCRIPTION:Hewlett-Pac',
                   '                                kard DeskJet      ',
                   '                                845C;SERN:TH2242269F3J;VSTATUS:$HB0$FC0,ff,DN,IDLE,CUT;VP:',
                   '                                00,FL,B,B0;       ',
                   '  duplexer                      0                 ',
                   '  error-state                   0                 ',
                   '  host    ',
                   '  in-tray1                      0                 ',
                   '  in-tray2                      0                 ',
                   '  is-hp                         True              ',
                   '  media-path                    1                 ',
                   '  panel                         0                 ',
                   '  panel-line1                                     ',
                   '  panel-line2                                     ',
                   '  photo-tray                    0                 ',
                   '  port                          1                 ',
                   '  r                             0                 ',
                   '  revision                      255               ',
                   '  rg                            000               ',
                   '  rr                            000000            ',
                   '  rs                            000000000         ',
                   '  serial                        TH2242269F3J      ',
                   '  status-code                   1000              ',
                   '  status-desc                   Idle              ',
                   '  supply-door                   0                 ',
                   '  top-door                      1                 ',
                   '\x1b[01m',
                   'Model Parameters (static data):\x1b[0m',
                   '\x1b[01m  Parameter                     Value(s)          \x1b[0m',
                   '  ----------------------------  ----------------------------------------------------------',
                   '  align-type                    2                 ',
                   '  clean-type                    1                 ',
                   '  color-cal-type                0                 ',
                   '  copy-type                     0                 ',
                   '  embedded-server-type          0                 ',
                   '  fax-type                      0                 ',
                   '  fw-download                   False             ',
                   '  icon                          DESKJET_840C.png  ',
                   '  io-mfp-mode                   6                 ',
                   '  io-mode                       1                 ',
                   '  io-support                    2                 ',
                   '  job-storage                   0                 ',
                   '  linefeed-cal-type             0                 ',
                   '  model                         DeskJet_845C      ',
                   '  model-ui                      HP Deskjet 845c   ',
                   '  model1                        HP Deskjet 845c Printer                                   ',
                   '  model2                        HP Deskjet 845cvr Printer                                 ',
                   '  monitor-type                  0                 ',
                   '  panel-check-type              0                 ',
                   '  pcard-type                    0                 ',
                   '  plugin                        0                 ',
                   '  plugin-reason                 0                 ',
                   '  power-settings                0                 ',
                   '  pq-diag-type                  0                 ',
                   '  r-type                        0                 ',
                   '  r0-agent1-kind                3                 ',
                   '  r0-agent1-sku                 15 (C6615DN)      ',
                   '  r0-agent1-type                1                 ',
                   '  r0-agent2-kind                3                 ',
                   '  r0-agent2-sku                 17 (C6625AN)      ',
                   '  r0-agent2-type                2                 ',
                   '  scan-src                      0                 ',
                   '  scan-type                     0                 ',
                   '  status-battery-check          0                 ',
                   '  status-dynamic-counters       0                 ',
                   '  status-type                   1                 ',
                   '  support-released              True              ',
                   '  support-subtype               2202411           ',
                   '  support-type                  2                 ',
                   '  support-ver                   0.9.5             ',
                   "  tech-class                    ['DJ8x5']         ",
                   "  tech-subclass                 ['Normal']        ",
                   '  tech-type                     2                 ',
                   '  usb-pid                       2308              ',
                   '  usb-vid                       1008              ',
                   '  wifi-config                   0                 ',
                   '\x1b[01m',
                   'Status History (most recent first):\x1b[0m',
                   '\x1b[01m  Date/Time             Code   Status Description                        User      Job ID  \x1b[0m',
                   '  --------------------  -----  ----------------------------------------  --------  --------',
                   '  04/30/16 15:21:34     1000   Idle                                      myuser  0       ',
                   '  04/30/16 15:21:22     501    Print job has completed                   myuser  21      ',
                   '  04/30/16 15:21:22     500    Started a print job                       myuser  21      ',
                   '  04/30/16 15:19:34     1000   Idle                                      myuser  0       ',
                   '  04/30/16 15:17:36     501    Print job has completed                   myuser  20      ',
                   '  04/30/16 15:17:36     500    Started a print job                       myuser  20      ',
                   '  04/30/16 15:17:36     1000   Idle                                      myuser  0       ',
                   '  04/30/16 12:38:28     501    Print job has completed                   myuser  19      ',
                   '  04/30/16 12:38:28     500    Started a print job                       myuser  19      ',
                   '  04/30/16 12:09:25     1000   Idle                                      myuser  0       ',
                   '  04/30/16 12:09:02     501    Print job has completed                   myuser  18      ',
                   '  04/30/16 12:09:02     500    Started a print job                       myuser  18      ',
                   '  04/30/16 12:04:03     1000   Idle                                      myuser  0       ',
                   '  04/30/16 12:01:19     501    Print job has completed                   myuser  18      ',
                   '  04/30/16 12:01:19     500    Started a print job                       myuser  18      ',
                   '  04/30/16 12:00:51     1000   Idle                                      myuser  0       ',
                   '',
                   '',
                   'Done.',
                   ''],
                  ['\x1b[35;01mwarning: No display found.\x1b[0m',
                   '\x1b[31;01merror: hp-info -u/--gui requires Qt4 GUI support. Entering interactive mode.\x1b[0m',
                   ''],
                  0),
 'is_cups_class': False,
 'local_cups_queue_attributes': {'charset-configured': u'utf-8',
                                 'charset-supported': [u'us-ascii', u'utf-8'],
                                 'color-supported': False,
                                 'compression-supported': [u'none', u'gzip'],
                                 'copies-default': 1,
                                 'copies-supported': (1, 9999),
                                 'cups-version': u'1.7.5',
                                 'device-uri': u'hp:/usb/DeskJet_845C?serial=TH2242269F3J',
                                 'document-format-default': u'application/octet-stream',
                                 'document-format-supported': [u'application/octet-stream',
                       u'application/pdf',
                       u'application/postscript',
                       u'application/vnd.adobe-reader-postscript',
                       u'application/vnd.cups-pdf',
                       u'application/vnd.cups-pdf-banner',
                       u'application/vnd.cups-postscript',
                       u'application/vnd.cups-raster',
                       u'application/vnd.cups-raw',
                       u'application/x-cshell',
                       u'application/x-csource',
                       u'application/x-perl',
                       u'application/x-shell',
                       u'image/gif',
                       u'image/jpeg',
                       u'image/png',
                       u'image/pwg-raster',
                       u'image/tiff',
                       u'image/urf',
                       u'image/x-bitmap',
                       u'image/x-photocd',
                       u'image/x-portable-anymap',
                       u'image/x-portable-bitmap',
                       u'image/x-portable-graymap',
                       u'image/x-portable-pixmap',
                       u'image/x-sgi-rgb',
                       u'image/x-sun-raster',
                       u'image/x-xbitmap',
                       u'image/x-xpixmap',
                       u'image/x-xwindowdump',
                       u'text/css',
                       u'text/html',
                       u'text/plain'],
                                 'finishings-default': 3,
                                 'finishings-supported': [3],
                                 'generated-natural-language-supported': [u'en-us'],
                                 'ipp-versions-supported': [u'1.0',
                    u'1.1',
                    u'2.0',
                    u'2.1'],
                                 'ippget-event-life': 15,
                                 'job-creation-attributes-supported': [u'copies',
                               u'finishings',
                               u'ipp-attribute-fidelity',
                               u'job-hold-until',
                               u'job-name',
                               u'job-priority',
                               u'job-sheets',
                               u'media',
                               u'media-col',
                               u'multiple-document-handling',
                               u'number-up',
                               u'output-bin',
                               u'orientation-requested',
                               u'page-ranges',
                               u'print-color-mode',
                               u'print-quality',
                               u'printer-resolution',
                               u'sides'],
                                 'job-hold-until-default': u'no-hold',
                                 'job-hold-until-supported': [u'no-hold',
                      u'indefinite',
                      u'day-time',
                      u'evening',
                      u'night',
                      u'second-shift',
                      u'third-shift',
                      u'weekend'],
                                 'job-ids-supported': False,
                                 'job-k-limit': 0,
                                 'job-k-octets-supported': (0, 103081248),
                                 'job-page-limit': 0,
                                 'job-priority-default': 50,
                                 'job-priority-supported': [100],
                                 'job-quota-period': 0,
                                 'job-settable-attributes-supported': [u'copies',
                               u'finishings',
                               u'job-hold-until',
                               u'job-name',
                               u'job-priority',
                               u'media',
                               u'media-col',
                               u'multiple-document-handling',
                               u'number-up',
                               u'output-bin',
                               u'orientation-requested',
                               u'page-ranges',
                               u'print-color-mode',
                               u'print-quality',
                               u'printer-resolution',
                               u'sides'],
                                 'job-sheets-default': (u'none', u'none'),
                                 'job-sheets-supported': [u'none',
                  u'classified',
                  u'confidential',
                  u'form',
                  u'secret',
                  u'standard',
                  u'topsecret',
                  u'unclassified'],
                                 'jpeg-k-octets-supported': (0, 103081248),
                                 'jpeg-x-dimension-supported': (0, 65535),
                                 'jpeg-y-dimension-supported': (1, 65535),
                                 'marker-change-time': 0,
                                 'media-bottom-margin-supported': [1270],
                                 'media-col-default': '(unknown IPP value tag 0x34)',
                                 'media-col-supported': [u'media-bottom-margin',
                 u'media-left-margin',
                 u'media-right-margin',
                 u'media-size',
                 u'media-source',
                 u'media-top-margin',
                 u'media-type'],
                                 'media-default': u'na_letter_8.5x11in',
                                 'media-left-margin-supported': [635, 318],
                                 'media-right-margin-supported': [635, 318],
                                 'media-size-supported': ['(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)',
                  '(unknown IPP value tag 0x34)'],
                                 'media-source-supported': [u'auto',
                    u'photo',
                    u'top',
                    u'bottom',
                    u'envelope',
                    u'large-capacity',
                    u'manual',
                    u'by-pass-tray'],
                                 'media-supported': [u'oe_card-3x-5_3x5in',
             u'om_hagaki_100.19x148.17mm',
             u'oe_photo-4x-6_4x6in',
             u'iso_a6_105x148mm',
             u'oe_photo-5x-7_5x7in',
             u'oe_card-5x-8_5x8in',
             u'om_oufuku_200.03x148.17mm',
             u'iso_a5_148x210mm',
             u'jis_b5_182x257mm',
             u'om_jb-5_182.12x257.05mm',
             u'na_executive_7.25x10.5in',
             u'oe_16k_7.75x10.75in',
             u'na_letter_8.5x11in',
             u'iso_a4_210x297mm',
             u'na_legal_8.5x14in',
             u'na_a2_4.375x5.75in',
             u'iso_c6_114x162mm',
             u'jpn_chou4_90x205mm',
             u'na_monarch_3.875x7.5in',
             u'iso_dl_110x220mm',
             u'na_number-10_4.125x9.5in',
             u'jpn_chou3_120x235mm',
             u'iso_c5_162x229mm',
             u'custom_min_1x4in',
             u'custom_max_8.5x14in'],
                                 'media-top-margin-supported': [318],
                                 'media-type-supported': [u'stationery',
                  u'photographic-glossy'],
                                 'multiple-document-handling-supported': [u'separate-documents-uncollated-copies',
                                  u'separate-documents-collated-copies'],
                                 'multiple-document-jobs-supported': False,
                                 'multiple-operation-time-out': 300,
                                 'natural-language-configured': u'en-us',
                                 'notify-attributes-supported': [u'printer-state-change-time',
                         u'notify-lease-expiration-time',
                         u'notify-subscriber-user-name'],
                                 'notify-events-default': [u'job-completed'],
                                 'notify-events-supported': [u'job-completed',
                     u'job-config-changed',
                     u'job-created',
                     u'job-progress',
                     u'job-state-changed',
                     u'job-stopped',
                     u'printer-added',
                     u'printer-changed',
                     u'printer-config-changed',
                     u'printer-deleted',
                     u'printer-finishings-changed',
                     u'printer-media-changed',
                     u'printer-modified',
                     u'printer-restarted',
                     u'printer-shutdown',
                     u'printer-state-changed',
                     u'printer-stopped',
                     u'server-audit',
                     u'server-restarted',
                     u'server-started',
                     u'server-stopped'],
                                 'notify-lease-duration-default': 86400,
                                 'notify-lease-duration-supported': (0,
                             2147483647),
                                 'notify-max-events-supported': [100],
                                 'notify-pull-method-supported': [u'ippget'],
                                 'notify-schemes-supported': [u'dbus',
                      u'mailto',
                      u'rss'],
                                 'number-up-default': 1,
                                 'number-up-supported': [1, 2, 4, 6, 9, 16],
                                 'operations-supported': [2,
                  4,
                  5,
                  6,
                  8,
                  9,
                  10,
                  11,
                  12,
                  13,
                  14,
                  16,
                  17,
                  18,
                  19,
                  20,
                  21,
                  22,
                  23,
                  24,
                  25,
                  26,
                  27,
                  28,
                  34,
                  35,
                  37,
                  38,
                  56,
                  57,
                  59,
                  16385,
                  16386,
                  16387,
                  16388,
                  16389,
                  16390,
                  16391,
                  16392,
                  16393,
                  16394,
                  16395,
                  16396,
                  16397,
                  16398,
                  16399,
                  16423,
                  14],
                                 'orientation-requested-default': None,
                                 'orientation-requested-supported': [3,
                             4,
                             5,
                             6],
                                 'output-bin-default': u'face-down',
                                 'output-bin-supported': [u'face-down'],
                                 'page-ranges-supported': False,
                                 'pages-per-minute': 1,
                                 'pages-per-minute-color': 1,
                                 'pdf-k-octets-supported': (0, 103081248),
                                 'pdf-versions-supported': [u'adobe-1.2',
                    u'adobe-1.3',
                    u'adobe-1.4',
                    u'adobe-1.5',
                    u'adobe-1.6',
                    u'adobe-1.7',
                    u'iso-19005-1_2005',
                    u'iso-32000-1_2008',
                    u'pwg-5102.3'],
                                 'pdl-override-supported': [u'attempted'],
                                 'port-monitor': u'none',
                                 'port-monitor-supported': [u'none'],
                                 'print-color-mode-default': u'color',
                                 'print-color-mode-supported': [u'monochrome',
                        u'color'],
                                 'print-quality-default': 4,
                                 'print-quality-supported': [4],
                                 'printer-commands': u'none',
                                 'printer-current-time': '(IPP_TAG_DATE)',
                                 'printer-dns-sd-name': None,
                                 'printer-error-policy': u'stop-printer',
                                 'printer-error-policy-supported': [u'abort-job',
                            u'retry-current-job',
                            u'retry-job',
                            u'stop-printer'],
                                 'printer-icons': u'http://localhost:631/icons/DeskJet_845C.png',
                                 'printer-info': u'Impresora HP 845C',
                                 'printer-is-accepting-jobs': False,
                                 'printer-is-shared': False,
                                 'printer-location': u'astur',
                                 'printer-make-and-model': u'HP Deskjet 845c, hpcups 3.16.3',
                                 'printer-more-info': u'http://localhost:631/printers/DeskJet_845C',
                                 'printer-name': u'DeskJet_845C',
                                 'printer-op-policy': u'default',
                                 'printer-op-policy-supported': [u'authenticated',
                         u'default'],
                                 'printer-resolution-default': (300, 300, 3),
                                 'printer-resolution-supported': [(300,
                           300,
                           3)],
                                 'printer-settable-attributes-supported': [u'printer-info',
                                   u'printer-location'],
                                 'printer-state': 3,
                                 'printer-state-change-time': 1462045882,
                                 'printer-state-message': u'Filter failed',
                                 'printer-state-reasons': [u'none'],
                                 'printer-type': 167948,
                                 'printer-up-time': 1462045894,
                                 'printer-uri-supported': [u'ipp://localhost:631/printers/DeskJet_845C'],
                                 'printer-uuid': u'urn:uuid:61c08195-593d-3856-5177-82612726fb59',
                                 'pwg-raster-document-resolution-supported': [(300,
                                       300,
                                       3)],
                                 'pwg-raster-document-sheet-back': u'normal',
                                 'pwg-raster-document-type-supported': [u'adobergb-8',
                                u'adobergb-16',
                                u'black-1',
                                u'black-8',
                                u'black-16',
                                u'cmyk-8',
                                u'cmyk-16',
                                u'rgb-8',
                                u'rgb-16',
                                u'sgray-1',
                                u'sgray-8',
                                u'sgray-16',
                                u'srgb-8',
                                u'srgb-16'],
                                 'queued-job-count': 1,
                                 'server-is-sharing-printers': False,
                                 'sides-default': u'one-sided',
                                 'sides-supported': [u'one-sided'],
                                 'uri-authentication-supported': [u'requesting-user-name'],
                                 'uri-security-supported': [u'none'],
                                 'which-jobs-supported': [u'completed',
                  u'not-completed',
                  u'aborted',
                  u'all',
                  u'canceled',
                  u'pending',
                  u'pending-held',
                  u'processing',
                  u'processing-stopped']}}
Page 5 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'InputSlot': u'Auto',
    u'MediaType': u'Plain',
    u'OutputMode': u'NormalRGB',
    u'PageRegion': u'Letter',
    u'PageSize': u'Letter'}},
 'cups_printer_ppd_valid': True,
 'missing_pkgs_and_exes': ([], [])}
Page 6 (Local or remote?):
{'printer_is_remote': False}
Page 7 (Choose device):
{'cups_device_dict': {'device-class': u'direct',
                      'device-id': u'MFG:Hewlett-Packard;MDL:DeskJet 845C;CLS:PRINTER;DES:DeskJet 845C;SN:TH2242269F3J;',
                      'device-info': u'HP DeskJet 845C USB TH2242269F3J HPLIP',
                      'device-location': u'',
                      'device-make-and-model': u'HP DeskJet 845C'}}
Page 8 (Printer state reasons):
{'printer-state-message': u'Filter failed', 'printer-state-reasons': [u'none']}
Page 9 (Error log checkpoint):
{'cups_server_settings': {'BrowseLocalProtocols': 'dnssd',
                          'DefaultAuthType': 'Basic',
                          'JobPrivateAccess': 'default',
                          'JobPrivateValues': 'default',
                          'MaxLogSize': '0',
                          'SubscriptionPrivateAccess': 'default',
                          'SubscriptionPrivateValues': 'default',
                          'WebInterface': 'Yes',
                          '_debug_logging': '0',
                          '_remote_admin': '0',
                          '_remote_any': '0',
                          '_share_printers': '0',
                          '_user_cancel_any': '0'},
 'error_log_checkpoint': 70058,
 'error_log_debug_logging_set': True}
Page 10 (Error log fetch):
{'error_log': ['D [30/Apr/2016:15:21:52 -04-30] [Client 14] Sending file.',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=70058, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=68010, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=65962, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=63914, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=61866, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=59818, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=57770, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=55722, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=53674, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=51626, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=49578, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=47530, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=45482, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=43434, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=41386, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=39338, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=37290, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=35242, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=33194, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=31146, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=29098, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=27050, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=25002, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=22954, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=20906, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=18858, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=16810, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=14762, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=12714, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=10666, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=8618, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=6570, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=4522, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=2474, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_GET_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=426, response=(nil)(), pipe_pid=0, file=15',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Waiting for request.',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] POST / HTTP/1.1',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] No authentication data provided.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] 2.0 Get-Jobs 101',
               'D [30/Apr/2016:15:21:52 -04-30] Get-Jobs ipp://localhost/printers/',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Content-Length: 170',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_POST_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=170, response=0x56144fd319a0(IPP_IDLE), pipe_pid=0, file=-1',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Writing IPP response, ipp_state=DATA, old wused=0, new wused=0',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] bytes=0, http_state=0, data_remaining=0',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Waiting for request.',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] POST / HTTP/1.1',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] No authentication data provided.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] 2.0 Get-Jobs 102',
               'D [30/Apr/2016:15:21:52 -04-30] Get-Jobs ipp://localhost/printers/',
               'D [30/Apr/2016:15:21:52 -04-30] [Job 20] Loading attributes...',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Content-Length: 170',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_POST_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=170, response=0x56144fd18fa0(IPP_IDLE), pipe_pid=0, file=-1',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Writing IPP response, ipp_state=DATA, old wused=0, new wused=0',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] bytes=0, http_state=0, data_remaining=0',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Waiting for request.',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] PUT /admin/conf/cupsd.conf HTTP/1.1',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] No authentication data provided.',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdIsAuthorized: username=""',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] WWW-Authenticate: Basic realm="CUPS", trc="y"',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Closing connection.',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Accepted from localhost (Domain)',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Waiting for request.',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 15] Accepted from localhost (Domain)',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 15] Waiting for request.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] HTTP_STATE_WAITING Closing on EOF',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Closing connection.',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Accepted from localhost (Domain)',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Waiting for request.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 15] HTTP_STATE_WAITING Closing on EOF',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 15] Closing connection.',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] PUT /admin/conf/cupsd.conf HTTP/1.1',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Authorized as myuser using PeerCred',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdIsAuthorized: username="myuser"',
               'D [30/Apr/2016:15:21:52 -04-30] cupsd is not idle any more, canceling shutdown.',
               'I [30/Apr/2016:15:21:52 -04-30] Installing config file "/etc/cups/cupsd.conf"...',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
               'D [30/Apr/2016:15:21:52 -04-30] [Client 14] Closing connection.',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
               'I [30/Apr/2016:15:21:52 -04-30] Generating printcap /var/run/cups/printcap...',
               'D [30/Apr/2016:15:21:52 -04-30] cupsdSetBusyState: newbusy="Not busy", busy="Dirty files"',
               'E [30/Apr/2016:15:21:52 -04-30] Unknown directive JobPrivateAccess on line 84 of /etc/cups/cupsd.conf.',
               'E [30/Apr/2016:15:21:52 -04-30] Unknown directive JobPrivateValues on line 85 of /etc/cups/cupsd.conf.',
               'E [30/Apr/2016:15:21:52 -04-30] Unknown directive SubscriptionPrivateAccess on line 86 of /etc/cups/cupsd.conf.',
               'E [30/Apr/2016:15:21:52 -04-30] Unknown directive SubscriptionPrivateValues on line 87 of /etc/cups/cupsd.conf.',
               "W [30/Apr/2016:15:21:52 -04-30] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DeskJet_845C-Gray..' already exists",
               "W [30/Apr/2016:15:21:52 -04-30] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'DeskJet_845C-RGB..' already exists"],
 'error_log_debug_logging_unset': True}
Page 11 (Locale issues):
{'printer_page_size': u'Letter',
 'system_locale_lang': None,
 'user_locale_ctype': 'es_VE',
 'user_locale_messages': 'es_VE'}

3.- But for the HP Device Manager everything seems to be fine, all is green, I do not understand, please see the new screen capture.
Any additional ideas are welcomed, thanks
joejac

PD: Sorry but my MX-15 is in Spanish :)
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Last edited by joejac on Sat Apr 30, 2016 6:06 pm, edited 1 time in total.

User avatar
timkb4cq
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Posts: 4976
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Re: Hello, HP Printer is recognized but it is not printing, please see the reports, thanks

#5

Post by timkb4cq » Sat Apr 30, 2016 4:39 pm

I think I know what's wrong.

The day after that snapshot you installed was created we discovered a problem the hplip 3.16.3 version that was in the Testing repository at that time. Apparently, that bad package was installed on the iso.
Since your printer has been supported for many years and doesn't need the very latest driver, I would uninstall all the hplip/hpijs packages and then install hplip & hplip-gui 3.15.11 from the main repository.
MSI 970A-G43 MB, AMD FX-6300 (six core), 16GB RAM, GeForce 730, Samsung 850 EVO 250GB SSD, Seagate Barracuda XT 3TB

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Stevo
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Re: Hello, HP Printer is recognized but it is not printing, please see the reports, thanks

#6

Post by Stevo » Sat Apr 30, 2016 5:09 pm

I thought the original problem was with the Wheezy-based version not supporting python 3.

This 3.16.3 version is the same that's in jessie-backports, so I'd hope it's reasonably stable. Even the stable Jessie hplip should support that printer...

Also, you are using an unofficial remaster, so should be posting in the Modified MX section.

joejac
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Re: Hello, HP Printer is recognized but it is not printing, please see the reports, thanks

#7

Post by joejac » Sat Apr 30, 2016 5:57 pm

Hello Stevo, I downloaded from the website, I did not know it is unofficial, I saw KDE in the ISO name and I like KDE, sorry I already have it installed.

Hello timkb4cq, I uninstalled HPLIP and GUI 3.16.3 and installed 3.15.11, please see the screen capture, unfortunately I have same problem, what else would you suggest to have the printer working?.

By the way I clicked in the button Diagnose HPLIP Driver on the HP Device Manager and I still have the error:
warning: mx distro is not found in AUTH_TYPES

Checking for Deprecated items....
error: This distro (i.e unknown 15) is either deprecated or not yet supported.
I also have a random popup of the screen configuration without touching any menu related option, but this is secondary, I would like to have the printer working.

Thanks a lot for your kind answers.
Best regards
joejac
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Stevo
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Re: Hello, HP Printer is recognized but it is not printing, please see the reports, thanks

#8

Post by Stevo » Sat Apr 30, 2016 7:06 pm

HP only officially supports certain of the biggest Linux distros officially in their tools, as you have found out. Just because MX does not appear on their list, which generates that message, does not mean that the drivers won't work correctly.

On the page where the KDE respin lives:
This page provides access to Community remasterings of antiX and antiX MX. These are not official releases, though they have been vetted by the Dev Team, and thus do not carry the guarantees and support that those releases enjoy. But they may be of interest to users and are listed here for their convenience.

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Richard
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Joined: Fri Dec 12, 2008 10:31 am

Re: Hello, HP Printer is recognized but it is not printing, please see the reports, thanks

#9

Post by Richard » Sat Apr 30, 2016 7:13 pm

@joejac,
In a terminal, as user, run the following:

Code: Select all

$ hp-setup -i 
This will allow downloading the firmware. You must be online.
LT: MX18.2: Thinkpad T430: DualCore, Intel i5-3320M, Ivy Bridge; 8GB RAM; 4.19.0-5-amd64; 119GB SSD 840PRO, Intel Graphics-Audio-Network
NB: MX18.1, antiX17.4: AsusTek EeePC 1005HA: Intel DualCore Atom N270, 1GB RAM, 4.19.0-1-686, 150GB HDD

joejac
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Re: Hello, HP Printer is recognized but it is not printing, please see the reports, thanks

#10

Post by joejac » Sat Apr 30, 2016 8:49 pm

Hello Richard,

I did hp-setup -i but same problem.

So I decided to follow HP procedure in this link: http://hplipopensource.com/hplip-web/in ... index.html
I uninstalled HPLIP 3.15.11 I downloaded hplip-3.16.3.run I told the script that my distro is Based on Debian 8.2

Code: Select all

$ sh hplip-3.16.3.run
Creating directory hplip-3.16.3
Verifying archive integrity... All good.
Uncompressing HPLIP 3.16.3 Self Extracting Archive........

HP Linux Imaging and Printing System (ver. 3.16.3)
HPLIP Installer ver. 5.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Installer log saved in: hplip-install_Sat-30-Apr-2016_19:23:46.log

warning: mx distro is not found in AUTH_TYPES
\
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
error: Auto installation is not supported for 'unknown' distro so all dependencies may not be installed. 
Please install manually as mentioned in 'http://hplipopensource.com/hplip-web/install/manual/index.html' web-site

Press 'y' to continue auto installation. Press 'n' to quit auto instalation(y=yes, n=no*): y


INSTALLATION MODE
-----------------
Automatic mode will install the full HPLIP solution with the most common options.
Custom mode allows you to choose installation options to fit specific requirements.

Please choose the installation mode (a=automatic*, c=custom, q=quit) : a

Initializing. Please wait...


INTRODUCTION
------------
This installer will install HPLIP version 3.16.3 on your computer.
Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).


DISTRO/OS CONFIRMATION
----------------------


DISTRO/OS SELECTION
-------------------

Choose the name of the distro/OS that most closely matches your system:

Num.  Distro/OS Name          
----  ------------------------
0     Mepis                   
1     Debian                  
2     SUSE Linux              
3     Mandriva Linux          
4     Fedora                  
5     Red Hat                 
6     Red Hat Enterprise Linux
7     Ubuntu                  
8     PCLinuxOS               
9     Linux Mint              
10    gOS                     
11    Linpus Linux            
12    IGOS                    
13    Boss                    
14    Linux From Scratch      

Enter number 0...14 (q=quit) ?1

Choose the version of "Debian" that most closely matches your system:

Num.  Distro/OS Version                       
----  ----------------------------------------
0     Unknown or not listed                   
1     7.0 ("Wheezy", Released 04/05/2013)     
2     7.1 ("Wheezy", Released 04/05/2013)     
3     7.2 ("Wheezy", Released 04/05/2013)     
4     7.3 ("Wheezy", Released 04/05/2013)     
5     7.4 ("Wheezy", Released 04/05/2013)     
6     7.5 ("Wheezy", Released 04/05/2013)     
7     7.6 ("Wheezy", Released 04/05/2013)     
8     7.7 ("Wheezy", Released 04/05/2013)     
9     7.8 ("Wheezy", Released 04/05/2013)     
10    7.9 ("Wheezy", Released 04/05/2013)     
11    8.0 ("Jessie", Released 04/05/2015)     
12    8.1 ("Jessie", Released 04/05/2015)     
13    8.2 ("Jessie", Released 04/05/2015)     
14    8.3 ("Jessie", Released 04/05/2015)     

Enter number 0...14 (q=quit) ?13

Distro set to: Debian 8.2


ENTER ROOT/SUPERUSER PASSWORD
-----------------------------
Please enter the root/superuser password: 
 

SECURITY PACKAGES
-----------------
AppArmor is installed. 
AppArmor protects the application from external intrusion attempts making the application secure

Would you like to have this installer install the hplip specific policy/profile (y=yes, n=no*, q=quit) ? 


RUNNING PRE-INSTALL COMMANDS
----------------------------
OK


MISSING DEPENDENCIES
--------------------
Following dependencies are not installed. HPLIP will not work if all REQUIRED dependencies are not installed and some of the HPLIP features will not work if OPTIONAL dependencies are not installed.
Package-Name         Component            Required/Optional   
libcrypto            network              REQUIRED            
gs                   base                 REQUIRED            
reportlab            fax                  OPTIONAL            
python-notify        gui_qt4              OPTIONAL            
libusb               base                 REQUIRED            
libtool              base                 REQUIRED            
cups-image           base                 REQUIRED            
libnetsnmp-devel     network              REQUIRED            
sane-devel           scan                 REQUIRED            
pil                  scan                 OPTIONAL            
xsane                scan                 OPTIONAL            
libjpeg              base                 REQUIRED            
python-devel         base                 REQUIRED            
cups-devel           base                 REQUIRED            
avahi-utils          network              OPTIONAL            
dbus                 fax                  REQUIRED            
Do you want to install these missing dependencies (y=yes*, n=no, q=quit) ? y


INSTALL MISSING REQUIRED DEPENDENCIES
-------------------------------------
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: gs (GhostScript - PostScript and PDF language interpreter and previewer)
warning: This installer cannot install 'gs' for your distro/OS and/or version.
error: Installation cannot continue without this dependency. Please manually install this dependency and re-run this installer.
As you can see it ended with this:
warning: Missing REQUIRED dependency: gs (GhostScript - PostScript and PDF language interpreter and previewer)
warning: This installer cannot install 'gs' for your distro/OS and/or version.
error: Installation cannot continue without this dependency. Please manually install this dependency and re-run this installer.
Unfortunately I am stuck because I think I have installed that dependency, please see the attached screen capture and correct me if I am wrong, I have not seen anything that has only "gs" in Synaptic.

So at this point what can I do?

Thanks and regards.
joejac
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