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Re: Laser printer belly-up

If you are having a problem with getting any of your computer's hardware to work with MEPIS or you can't find the right driver, this is the forum to use. It's for newbies and regular users to post questions. Just make sure to post what hardware you are having problems with, in the subject and not just in the post's text area, please.
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eemaestro
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Re: Laser printer belly-up

#1 Post by eemaestro » Sun May 22, 2016 9:46 pm

Okay, maybe constipated is the wrong word. But the printer queue in MEPIS 12 is backed up, and none of the print jobs will come out on the printer. So I'd say it's an unexpected and unforeseen failure of my printer to work under MEPIS 12.

Yesterday or the day before the problem started.

I had printed for the first time text with Greek letters in libreoffice writer. I used this webpage for guidance.
http://askubuntu.com/questions/110909/t ... ce-impress
The solution under 9 Answers worked for me after I looked up the code for the Greek letter under the URL next to the white arrow on the green circle. I printed the labels under libreoffice. They came
out with mixed Greek and English text. Just as I had intended. I saved the file as cap_labels.odt.

I would later learn all subsequent attempts to print anything--open document files or pdf's or text--led to the printer constipation problem.

Whilst looking for the name of this file, I just noticed the file file ./.~lock.cap_labels.odt# exists in my user home directory. I am going to remove this file and see if that makes any difference to my ability ro print.

Yes, I've restarted my computer a couple times.

Any suggestions on how I might restore my HP Laserjet 2200dse laser printer to working condition ? Any ideas on why the mixed Greek/English printing might have thrown my printer into this non-working state ?
Last edited by eemaestro on Sat May 13, 2017 1:19 pm, edited 5 times in total.

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Utopia
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Re: Laser printer constipated

#2 Post by Utopia » Mon May 23, 2016 3:14 am

Yes, I've restarted my computer a couple times
If it's a firmware lock up, it's not enough to restart. Pull the power plug and push the on/off button for at least half a minute. Maybe the USB-cable ought to be removed as well. The idea behind it is to get rid of the current in the capacitors and release the firmware. Helped when my laser printer did the same thing.
Henry

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chrispop99
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Re: Laser printer constipated

#3 Post by chrispop99 » Mon May 23, 2016 5:51 am

Printers under Linux or Windows are hateful things!

Does the printer show any errors? It uses a system of flashing lights; the manual is here if you need it:

http://h20565.www2.hp.com/hpsc/doc/publ ... a-bpl10361

Can you print a Demo page? From the Manual:

Code: Select all

To print the demo page, press the GO
 button when the printer is ready 
(Ready light is on).
If you can print a Demo page, and you are sure that the computer is physically connected to the computer, I would remove the printer driver, reboot, then re-install it.

Chris
Test machines:
32-bit non-PAE - Thinkpad T41, 1.6GHz Pentium M, 1GB RAM.
32-bit PAE - DELL Latitude D610, 1.73GHz Pentium M, 2GB RAM.
64-bit - Lenovo T61, 2GHz Core 2 Duo, 2GB RAM
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Re: Laser printer constipated

#4 Post by Eadwine Rose » Mon May 23, 2016 11:02 am

Is it enabled?

Menu - System - Print Settings, see if there is a green check mark on your printer. If not: right click and click on Enabled.
MX-17.1_x64 Horizon 14-3-2018 * 4.15.0-1-amd64 ext4 Xfce 4.12.3 * AMD Asus M4A785TD-V EVO AM3 * ASUS GF GT640-1GD5-L NVIDIA 384.130 * AMD Proc. Athl II X4 635, sAM3 * HDA ATI SB VT1708S An * 2x4Gb DDR3 1600 Kingst * 22" Samsung SyncM P2250 * HP F2280

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eemaestro
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Colon Blow!

#5 Post by eemaestro » Mon May 23, 2016 11:10 am

Yes, I can print a demo page, Chris. I printer's LEDs indicate it is ready to print. I checked for paper supply and for paper jams. Hardware looks good. Thank you for the pdf user manual.

I tried your suggestions, Henry. I left the USB cable intact at the printer since it was secure but detached it from the computer, then reattached it.

After googling "CUPS restore printer to working condition", I tried the first "fix" that I found here:
http://superuser.com/questions/280396/h ... mmand-line

Here's what I did:

Code: Select all

# lpstat -p
printer HP_LaserJet_2200dse disabled since Sat 21 May 2016 09:42:49 AM EDT -
        Unable to send data to printer.
root@mepis1:/etc/cups# cupsenable HP_LaserJet_2200dse
The printer immediately printed the queued jobs. YAHOO!! The flow to paper is back.

I guess I will look for another way to print mixed English and Greek text (for scientific/mathematical/engineering documents) to this printer.

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Re: Laser printer constipated

#6 Post by Jerry3904 » Mon May 23, 2016 11:25 am

It might be a lot easier for the next time to install hplip-gui, from which you can carry out all sorts of operations like that on the printer.
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Re: Laser printer constipated - SOLVED

#7 Post by eemaestro » Fri Dec 23, 2016 10:26 pm

Henry, I printed several documents this afternoon on this laser printer.
At one point it jammed. Subsequent jobs appeared briefly in the system print queue,
then disappeareed, but were never printed.

So I tried your "firmware lock up" solution of May 23rd a couple of times. Then I was able to print my jobs. Now my printer seems to be working normally. Thank you, Henry!

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Gordon Cooper
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Re: Laser printer constipated - SOLVED

#8 Post by Gordon Cooper » Sat Dec 24, 2016 12:36 am

Chris wrote : Printers under Linux or Windows are hateful things!

I did not have much trouble when using Windows a few years ago, but I stopped at XP. Maybe they got worse later?

However, I reckon that getting printers to work and behave properly, is probably the largest problem I have had with MX.
Perhaps I should say Linux instead of MX, but regardless of whichever, printers are the only real negative in the move to MX. .
Spend more time getting them sorted than everything else on the system. But I ain't going back to Redmond's products.
Homebrew64 bit Intel duo core 2 GB RAM, 120 GB Kingston SSD, Seagate1TB.
Primary OS : MX-17.1 64bit. Also MX17, Kubuntu14.04 & Puppy 6.3.
Dell9010, MX-17.1, Win7

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Re: Laser printer constipated - SOLVED

#9 Post by Utopia » Sat Dec 24, 2016 5:08 am

Now my printer seems to be working normally
Until the next time you hit the same kind of documents that jammed your printer. For my Samsung ML-1640 it's pdf documents that doesn't specify the number of pages.
Henry

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Re: Laser printer constipated - SOLVED

#10 Post by Jerry3904 » Sat Dec 24, 2016 7:22 am

Gordon Cooper wrote:Chris wrote : Printers under Linux or Windows are hateful things!

I did not have much trouble when using Windows a few years ago, but I stopped at XP. Maybe they got worse later?

However, I reckon that getting printers to work and behave properly, is probably the largest problem I have had with MX.
Perhaps I should say Linux instead of MX, but regardless of whichever, printers are the only real negative in the move to MX. .
Spend more time getting them sorted than everything else on the system. But I ain't going back to Redmond's products.
I guess I've been lucky: I only use HP printers under Linux, and have never had a single problem in the 13 years with the OS.
Production: 4.15.0-1-amd64, MX-17.1, AMD FX-4130 Quad-Core, GeForce GT 630/PCIe/SSE2, 8 GB, Kingston SSD 120 GB and WesternDigital 1TB
Testing: AAO 722: 4.15.0-1-386. MX-17.1, AMD C-60 APU, 4 GB

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