[Resolved] Not able to connect to VPN using Network Manager

[philotux]

Hi,

Until yesterday I was able to connect to my VPN servers (NordVPN) using Network Manager and NordVPN's config files. This Morning it has stopped connecting. I am at a loss as to explain why this has happened. I haven't done any changes to my system and the Network Managers configuration. Here below I provide some general info about my system. Please let me know what other command I should run to give you more specific information. I would appreciate your help to be able to remedy this problem.

greetings,
philotux

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System:
  Host: mx Kernel: 4.19.0-5-amd64 x86_64 bits: 64 compiler: gcc v: 6.3.0 
  Desktop: Xfce 4.12.3 Distro: MX-18.3_x64 Continuum Dec 20  2018 
  base: Debian GNU/Linux 9 (stretch) 
Machine:
  Type: Laptop System: Dell product: Vostro 5471 v: N/A serial: <filter> 
  Mobo: Dell model: 08X87Y v: A00 serial: <filter> UEFI: Dell v: 1.12.0 
  date: 05/17/2019 
Battery:
  ID-1: BAT0 charge: 40.7 Wh condition: 40.7/42.0 Wh (97%) 
  model: BYD DELL FW8KR86 status: Full 
CPU:
  Topology: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP 
  arch: Kaby Lake rev: A L2 cache: 6144 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800 
  Speed: 1184 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 1184 2: 2385 
  3: 1723 4: 1277 5: 2511 6: 1308 7: 2797 8: 1663 
Graphics:
  Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 
  Display: x11 server: X.Org 1.19.2 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: Mesa DRI Intel UHD Graphics 620 (Kabylake GT2) 
  v: 4.5 Mesa 18.2.6 direct render: Yes 
Audio:
  Device-1: Intel vendor: Dell driver: snd_hda_intel v: kernel 
  bus ID: 00:1f.3 
  Sound Server: ALSA v: k4.19.0-5-amd64 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Dell driver: r8169 v: kernel port: e000 bus ID: 01:00.0 
  IF: eth0 state: down mac: <filter> 
  Device-2: Intel Wireless 3165 driver: iwlwifi v: kernel port: e000 
  bus ID: 02:00.0 
  IF: wlan0 state: down mac: <filter> 
  Device-3: Samsung GT-I9500 [Galaxy S4] / GT-I9250 [Galaxy Nexus] (network 
  tethering) 
  type: USB driver: rndis_host bus ID: 1-1:2 
  IF: usb0 state: unknown speed: N/A duplex: N/A mac: <filter> 
Drives:
  Local Storage: total: 456.46 GiB used: 42.78 GiB (9.4%) 
  ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 250GB size: 232.89 GiB 
  ID-2: /dev/sdb vendor: Western Digital model: WDS240G2G0B-00EPW0 
  size: 223.58 GiB 
Partition:
  ID-1: / size: 24.48 GiB used: 7.74 GiB (31.6%) fs: ext4 dev: /dev/sda2 
  ID-2: /home size: 14.70 GiB used: 6.99 GiB (47.5%) fs: ext4 dev: /dev/sda3 
Sensors:
  System Temperatures: cpu: 40.0 C mobo: 36.0 C sodimm: 34.0 C 
  Fan Speeds (RPM): cpu: 0 
Info:
  Processes: 233 Uptime: 16m Memory: 15.57 GiB used: 1.19 GiB (7.6%) 
  Init: SysVinit runlevel: 5 Compilers: gcc: 6.3.0 Shell: bash v: 4.4.12 
  inxi: 3.0.33 

[Jerry3904]

Could easily be transient, seems to me. Did you check their outage page:

https://downdetector.com/status/nord-vpn

[philotux]

Could easily be transient, seems to me. Did you check their outage page:

https://downdetector.com/status/nord-vpn

Thanks so much for your reply!
I didn't have any idea about the site you linked to. Thanks for that!
There seems to be quite a few reports on NordVPN having problem connecting. The odd thing is that I can connect through their browser extension for Chrome/Chromium but not so the addon for Firefox. On Windows and Android side I have no problem connecting. I do hope that the problem is transient as you mentioned and has nothing to do with my system. Let's wait and see!

[Jerry3904]

I didn't have any idea about the site you linked to.

Me either--I just googled the first part of your subject line...

[philotux]

I didn't have any idea about the site you linked to.

Me either--I just googled the first part of your subject line...

Now I feel embarrassed! Should have thought of doing that. Thought it might have something to do with my network manager and/or system. Thank you so much for taking your time to help me out.

[Jerry3904]

Now I feel embarrassed!

No need whatsoever, I forget to do that all the time--hope your situation resolves itself soon.

[philotux]

Now I feel embarrassed!

No need whatsoever, I forget to do that all the time--hope your situation resolves itself soon.

So kind of you, thanks!
Me too, I hope it will be resolved soon.

[Jerry3904]

I sometimes get part way through a post and then--d'uh--a little red light goes on in my brain: did you search it yet?

[philotux]

I sometimes get part way through a post and then--d'uh--a little red light goes on in my brain: did you search it yet?

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:)

[philotux]

Update:

NordVPN seems to got its act together again. I am now able to connect to their servers via Network Manager once again.

Thanks again Jerry for the tip and the. support.