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Sophos free installation fails on MX-18 (Antivirus software)

waldmattis
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Sophos free installation fails on MX-18 (Antivirus software)

#1

Post by waldmattis » Sat Jan 19, 2019 1:00 pm

Good evening (German time),
A few minutes ago I tried to install Sophos Antivirus for Linux (free version).
Everything seems to be going well during the installation process.
If the program should start automatically after the installation, the error message appears:
"Installation completed.
Unable to start savd
On-access scanning not available because it was not possible to start Sophos Anti-Virus."

When starting manually, the error message appears:
"karl@mx18:~
$ /etc/init.d/sav-protect start
bash: /etc/init.d/sav-protect: file or directory not found
karl@mx18:~
$

Any advice?

A pleasant evening and a nice Sunday wishes you
Karl

Translated with www.DeepL.com/Translator

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Mauser
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Re: Sophos free installation fails on MX-18 (Antivirus software)

#2

Post by Mauser » Sat Jan 19, 2019 1:05 pm

Been there done that. Sophos never worked for me either. I recommend you go with ClamTK because it actually works and is in the MX Linux repository.
I am command line illiterate. :confused:

philotux
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Re: Sophos free installation fails on MX-18 (Antivirus software)

#3

Post by philotux » Sat Jan 19, 2019 1:11 pm

Try the following and see if any one of them can get it started:

Code: Select all

/opt/sophos-av/bin/savdctl enable

Code: Select all

service sav-protect start

waldmattis
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Re: Sophos free installation fails on MX-18 (Antivirus software)

#4

Post by waldmattis » Sat Jan 19, 2019 1:18 pm

@Mauser
I just read a pretty recent test on antivirus solutions for Linux and Clam-AV is very, very bad at detection.
Both for Windows and Linux malware.

If you want to see the comparison test, I can post the link here in the forum later
(is in German, but the table can probably be interpreted without knowledge of German).

The only good free product was/is Sophos.

Greetings
Karl

waldmattis
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Re: Sophos free installation fails on MX-18 (Antivirus software)

#5

Post by waldmattis » Sat Jan 19, 2019 1:21 pm

@philotux

$ sudo /opt/sophos-av/bin/savdctl enable
[sudo] Password for karl:
Failed to enable on-access scanning.
karl@mx18:~
$ sudo service sav-protect start
sav-protect: unrecognized service
karl@mx18:~
$

philotux
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Re: Sophos free installation fails on MX-18 (Antivirus software)

#6

Post by philotux » Sat Jan 19, 2019 1:26 pm

Did you install it in it's default location /opt/sophos-av ?

Please have a look at:
Anti-Virus for Linux: How to verify if Sophos anti-virus is correctly installed

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Mauser
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Re: Sophos free installation fails on MX-18 (Antivirus software)

#7

Post by Mauser » Sat Jan 19, 2019 1:41 pm

waldmattis wrote:
Sat Jan 19, 2019 1:18 pm
@Mauser
I just read a pretty recent test on antivirus solutions for Linux and Clam-AV is very, very bad at detection.
Both for Windows and Linux malware.

If you want to see the comparison test, I can post the link here in the forum later
(is in German, but the table can probably be interpreted without knowledge of German).

The only good free product was/is Sophos.

Greetings
Karl
Sophos does that test and it's a lie because Sophos doesn't work at all. At least ClamTK works. What good is Sophos when it doesn't work at all?
I am command line illiterate. :confused:

philotux
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Re: Sophos free installation fails on MX-18 (Antivirus software)

#8

Post by philotux » Sat Jan 19, 2019 1:55 pm

Mauser wrote:
Sat Jan 19, 2019 1:41 pm
Sophos does that test and it's a lie because Sophos doesn't work at all. At least ClamTK works. What good is Sophos when it doesn't work at all?
With all due respect, don't you think that you are raising your personal experience to an statement of universal validity?
Sometimes a piece of software we take for granted as a web browser might run not so well or at all on my system, while it does for many others.

waldmattis
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Re: Sophos free installation fails on MX-18 (Antivirus software)

#9

Post by waldmattis » Sat Jan 19, 2019 2:00 pm

as attachment you find the table of Antivirus products
with detection results.

Source: www.av-test.de
MalwareScannerLinux.pdf
You do not have the required permissions to view the files attached to this post.

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Mauser
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Re: Sophos free installation fails on MX-18 (Antivirus software)

#10

Post by Mauser » Sat Jan 19, 2019 2:06 pm

philotux wrote:
Sat Jan 19, 2019 1:55 pm
Mauser wrote:
Sat Jan 19, 2019 1:41 pm
Sophos does that test and it's a lie because Sophos doesn't work at all. At least ClamTK works. What good is Sophos when it doesn't work at all?
With all due respect, don't you think that you are raising your personal experience to an statement of universal validity?
Sometimes a piece of software we take for granted as a web browser might run not so well or at all on my system, while it does for many others.
No, I am stating the facts. When anything is created, the creator should check their work to verify that it works. In Sophos's case they didn't check it. Sophos doesn't even offer any help and have no intention in fixing it because it still remains broken years after it's creation. Who ever created ClamTK did check their work because it works. While sometimes things don't always work as design, the creators so try to at least fix it just like the developers of MX Linux try to fix unforeseen issues with their creation which they actually test every version.
I am command line illiterate. :confused:

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