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Scanner problem (SOLVED)

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arky217
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Scanner problem (SOLVED)

#1

Post by arky217 » Sat Jan 26, 2019 9:06 pm

I have a Samsung network printer/scanner/copier, model ProXpress SL-m4070fr.
I have installed the printer/scanner drivers on a desktop running MX Linux 18
and have installed the printer via an ethernet cable.
The printing and scanning work just fine on the desktop.
The specs for the desktop are:

Code: Select all

System:    Host: mxonhp Kernel: 4.19.0-1-amd64 x86_64 bits: 64 compiler: gcc v: 6.3.0 
           Desktop: Xfce 4.12.3 Distro: MX-18_x64 Continuum March 14  2018 
           base: Debian GNU/Linux 9 (stretch) 
Machine:   Type: Desktop System: HP product: 550-110 v: 1.00 serial: <filter> 
           Mobo: HP model: 2B2C v: 1.01 serial: <filter> BIOS: AMI v: A0.02 date: 07/03/2015 
CPU:       Topology: Dual Core model: Intel Core i3-4170 bits: 64 type: MT MCP arch: Haswell 
           rev: 3 L2 cache: 3072 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 29534 
           Speed: 1103 MHz min/max: 800/3700 MHz Core speeds (MHz): 1: 1100 2: 1085 3: 1123 
           4: 1098 
Graphics:  Device-1: Intel 4th Generation Core Processor Family Integrated Graphics 
           vendor: Hewlett-Packard driver: i915 v: kernel bus ID: 00:02.0 
           Display: x11 server: X.Org 1.19.2 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa DRI Intel Haswell v: 4.5 Mesa 18.2.6 direct render: Yes 
Audio:     Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio 
           vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:03.0 
           Device-2: Intel 8 Series/C220 Series High Definition Audio vendor: Hewlett-Packard 
           driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
           Sound Server: ALSA v: k4.19.0-1-amd64 
Network:   Device-1: Broadcom Limited BCM43142 802.11b/g/n vendor: Hewlett-Packard driver: wl 
           v: kernel port: f040 bus ID: 02:00.0 
           IF: wlan0 state: down mac: <filter> 
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
           vendor: Hewlett-Packard driver: r8169 v: kernel port: e000 bus ID: 03:00.0 
           IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 1.02 TiB used: 21.37 GiB (2.0%) 
           ID-1: /dev/sda vendor: SanDisk model: SDSSDA120G size: 111.79 GiB 
           ID-2: /dev/sdb vendor: Seagate model: ST1000DM003-1ER162 size: 931.51 GiB 
Partition: ID-1: / size: 47.81 GiB used: 21.37 GiB (44.7%) fs: ext4 dev: /dev/sda1 
           ID-2: swap-1 size: 11.93 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda5 
Sensors:   System Temperatures: cpu: 34.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     Active apt repos in: /etc/apt/sources.list.d/antix.list 
           1: deb http://la.mxrepo.com/antix/stretch stretch main
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://ftp.us.debian.org/debian/ stretch-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://ftp.us.debian.org/debian/ stretch main contrib non-free
           2: deb http://security.debian.org/ stretch/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
           1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxrepo.com/mx/repo/ stretch main non-free
           Active apt repos in: /etc/apt/sources.list.d/opera-stable.list 
           1: deb https://deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases)
           Active apt repos in: /etc/apt/sources.list.d/teamviewer.list 
           1: deb http://linux.teamviewer.com/deb stable main
           No active apt repos in: /etc/apt/sources.list.d/various.list 
Info:      Processes: 204 Uptime: 1h 13m Memory: 11.66 GiB used: 511.8 MiB (4.3%) Init: SysVinit 
           runlevel: 5 Compilers: gcc: 6.3.0 Shell: bash v: 4.4.12 inxi: 3.0.29 
I have also installed the printer/scanner drivers on a laptop and installed
the printer also via an ethernet cable.
The laptop is also running MX Linux 18.
The printing works fine on the laptop, but the scanning does not.
The specs for the laptop are:

Code: Select all

System:    Host: mxlaptop Kernel: 4.19.0-1-amd64 x86_64 bits: 64 compiler: gcc v: 6.3.0 
           Desktop: Xfce 4.12.3 Distro: MX-18_x64 Continuum March 14  2018 
           base: Debian GNU/Linux 9 (stretch) 
Machine:   Type: Laptop System: Dell product: Latitude E6430s v: 01 serial: <filter> 
           Mobo: Dell model: 0FR72K v: A00 serial: <filter> BIOS: Dell v: A15 date: 08/19/2015 
Battery:   ID-1: BAT0 charge: 42.3 Wh condition: 48.8/48.8 Wh (100%) 
           model: Samsung SDI DELL P8TC727 status: Discharging 
CPU:       Topology: Dual Core model: Intel Core i5-3340M bits: 64 type: MT MCP arch: Ivy Bridge 
           rev: 9 L2 cache: 3072 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 21528 
           Speed: 1196 MHz min/max: 1200/3400 MHz Core speeds (MHz): 1: 1196 2: 1595 3: 1567 
           4: 1554 
Graphics:  Device-1: Intel 3rd Gen Core processor Graphics vendor: Dell driver: i915 v: kernel 
           bus ID: 00:02.0 
           Display: x11 server: X.Org 1.19.2 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1366x768~60Hz 
           OpenGL: renderer: Mesa DRI Intel Ivybridge Mobile v: 4.2 Mesa 18.2.6 
           direct render: Yes 
Audio:     Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: Dell 
           driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
           Sound Server: ALSA v: k4.19.0-1-amd64 
Network:   Device-1: Intel 82579LM Gigabit Network vendor: Dell driver: e1000e v: 3.2.6-k 
           port: f080 bus ID: 00:19.0 
           IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter> 
           Device-2: Intel Centrino Advanced-N 6205 [Taylor Peak] driver: iwlwifi v: kernel 
           port: f040 bus ID: 02:00.0 
           IF: wlan0 state: up mac: <filter> 
Drives:    Local Storage: total: 119.24 GiB used: 11.96 GiB (10.0%) 
           ID-1: /dev/sda vendor: Samsung model: MZ7TD128HAFV-000L1 size: 119.24 GiB 
Partition: ID-1: / size: 38.20 GiB used: 11.96 GiB (31.3%) fs: ext4 dev: /dev/sda5 
           ID-2: swap-1 size: 7.81 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda6 
Sensors:   System Temperatures: cpu: 53.0 C mobo: 36.0 C sodimm: 32.0 C 
           Fan Speeds (RPM): cpu: 0 
Repos:     Active apt repos in: /etc/apt/sources.list.d/antix.list 
           1: deb http://la.mxrepo.com/antix/stretch stretch main
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://ftp.us.debian.org/debian/ stretch-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://ftp.us.debian.org/debian/ stretch main contrib non-free
           2: deb http://security.debian.org/ stretch/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxrepo.com/mx/repo/ stretch main non-free
           No active apt repos in: /etc/apt/sources.list.d/various.list 
Info:      Processes: 204 Uptime: 48m Memory: 7.70 GiB used: 605.9 MiB (7.7%) Init: SysVinit 
           runlevel: 5 Compilers: gcc: 6.3.0 Shell: bash v: 4.4.12 inxi: 3.0.29 
Both computers are completely updated and are both using the same kernel, Linux 4.19.0-1-amd64 (x86_64).
I am using Simple Scan and gscan2pdf for scanning.
Both computers have the same version of both Simple Scan and gscan2pdf.
Both scanning programs find the scanner immediately on the desktop
but neither is able to find the scanner on the laptop.
The printer properties are identical on both computers.
The user on each computer has the same permissions and is in the same groups.

I am stumped as what to do to make the laptop see the scanner.
Any ideas ?
Last edited by arky217 on Sun Jan 27, 2019 5:12 pm, edited 1 time in total.

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gimcrack
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Re: Scanner problem

#2

Post by gimcrack » Sat Jan 26, 2019 10:07 pm

I just ran across this.

/etc/default/saned

RUN=no

Edit to yes

sudo -H micro /etc/default/saned

micro is my editor of choice use your favorite one.

To start now or you can reboot. To start now do this.

sudo /etc/init.d/saned start

More info about it.
https://help.ubuntu.com/community/SaneDaemonTutorial

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figueroa
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Posts: 107
Joined: Fri Dec 21, 2018 12:20 am

Re: Scanner problem

#3

Post by figueroa » Sat Jan 26, 2019 10:29 pm

saned only need to be running on a server, if you are running a server for other clients on the network. Check the settings in /etc/saned.d/ files saned.conf, dll.conf and net.conf and whatever the conf file is for your scanner.
Andy Figueroa
Using Unix from 1984; GNU/Linux from 1993

arky217
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Posts: 81
Joined: Mon Jun 19, 2017 6:00 pm

Re: Scanner problem

#4

Post by arky217 » Sun Jan 27, 2019 4:40 pm

gimcrack wrote:
Sat Jan 26, 2019 10:07 pm
I just ran across this.

/etc/default/saned

RUN=no

Edit to yes

sudo -H micro /etc/default/saned

micro is my editor of choice use your favorite one.

To start now or you can reboot. To start now do this.

sudo /etc/init.d/saned start

More info about it.
https://help.ubuntu.com/community/SaneDaemonTutorial
The file, /etc/default/saned is the same on both the desktop and laptop and
contains only 2 lines:
RUN=no
RUN_AS_USER=saned

On the laptop, I changed RUN=no to RUN=yes and rebooted,
but it didn't make any difference; laptop still couldn't find
the scanner.

arky217
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Posts: 81
Joined: Mon Jun 19, 2017 6:00 pm

Re: Scanner problem

#5

Post by arky217 » Sun Jan 27, 2019 4:46 pm

figueroa wrote:
Sat Jan 26, 2019 10:29 pm
saned only need to be running on a server, if you are running a server for other clients on the network. Check the settings in /etc/saned.d/ files saned.conf, dll.conf and net.conf and whatever the conf file is for your scanner.
Nothing is running as a server; the desktop, laptop, and printer are
all connected to my router via ethernet cables.

The files saned.conf and net.conf contain nothing but comments on both
the desktop and laptop.

The file dll.conf is the same on both computers and appears to be
a list of printer models.

arky217
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Joined: Mon Jun 19, 2017 6:00 pm

Re: Scanner problem

#6

Post by arky217 » Sun Jan 27, 2019 5:12 pm

Found out what I was doing wrong !

I deleted the printer on the laptop and then added it via cups by going to
http://localhost:631 instead of adding it with 'Print Settings'

Now that I think about it, I faintly remember that when I added
the printer on the desktop, I must have tried first doing it with
'Print Settings' because I remember that I had problems at first.
Then I must have added it with cups.

At any rate, all is well now. I'll mark this solved.
I'll try to remember in the future to install printers via cups.

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figueroa
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Re: Scanner problem (SOLVED)

#7

Post by figueroa » Sun Jan 27, 2019 11:15 pm

Interesting. Apparently "Print Settings" didn't set things up for you quite the same as using the CUPS web interface. Well done working through this.
Added: often the installed default settings just work unless you are trying to 1. be a scanner or printer server, or 2. be a client to a scanner or printer server.
Andy Figueroa
Using Unix from 1984; GNU/Linux from 1993

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