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[SOLVED] Wireless printer issues

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Captain Brillo
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[SOLVED] Wireless printer issues

#1

Post by Captain Brillo » Tue Jan 22, 2019 8:46 pm

I have an HP printer setup that's USB-connected to this box, and the wireless is setup for other users in the house.
Very often, the printer stops working for other boxes: even though everything looks good, printing does not happen. And no error messages, either.
What more info can I give to troubleshoot this?
Last edited by Captain Brillo on Wed Jan 23, 2019 1:41 pm, edited 1 time in total.
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Eadwine Rose
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Re: Wireless printer issues

#2

Post by Eadwine Rose » Wed Jan 23, 2019 5:53 am

First thing to check: are those computers having the printer set as enabled?

Check Print Settings (type it in the search box in the menu) to see. Right click the printer and look for the checkmarks.

I have had it happen that the enabled checkmark was gone. Yeah.. not much printing happens then.

If that is indeed the case, make sure you remove the print jobs before enabling or the printer will start spitting out all the held jobs at once. Found that out myself the first time :laugh:
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timkb4cq
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Re: Wireless printer issues

#3

Post by timkb4cq » Wed Jan 23, 2019 10:52 am

My problem with network printers has been that the Print Settings app always tries to set up network printers using DNS-SD. When you click the Network Printer dropdown, the printer name it shows immediately is using that protocol. This is fine in a corporate environment but most home routers don't support it properly.

Instead of selecting your printer there, select Find Network Printer and enter the ip address of the box hosting that printer. You'll then get an ipps:// network address that works instead of the DNS-SD that does not.
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fehlix
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Re: Wireless printer issues

#4

Post by fehlix » Wed Jan 23, 2019 11:15 am

Captain Brillo wrote:
Tue Jan 22, 2019 8:46 pm
What more info can I give to troubleshoot this?
It sometimes helps a bit to understand the issue by providing information about make and model of the printer.
In addition to timkb4cq reply: Do you use HP Wi-Fi direct printing, which is a
kind of "network-less" print method offerd in some HP printers.
If the priner is part of the network, I also found it helped me often,
to give the printer a fixed IP-address, which you can do either within
the printer setup itself, or let the router dhcp-server assigne always
the same IP for that printer.
--fehlix
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Captain Brillo
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Re: Wireless printer issues

#5

Post by Captain Brillo » Wed Jan 23, 2019 1:41 pm

Saved me again!
It never occurred to me to use the IP address... :rolleyes:
Gave me trouble though... I forgot I had to add that IP to the firewall!
Running around in circles, biting my tail for a bit... :hitmyhead:
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